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Team Lead / Manager, Financial Crime Compliance (负责中国 / 香港 / 新加坡地区)

Team Lead / Manager, Financial Crime Compliance (负责中国 / 香港 / 新加坡地区)

AIA Shared ServicesSepang, Selangor, Malaysia
9 jam yang lalu
Penerangan pekerjaan

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Responsible for providing guidance and advisory on risks and controls in operational risk related areas such as distribution, regulatory compliance, financial and operational processes, and systems and information security

Operations : Processing / Compliance Screening

  • Ensure the team processes all outsourced compliance screening in accordance with the agreed Standard Operating Procedures and guidelines.
  • Assist in the implementation of an effective Anti-Money Laundering (AML) Framework to ensure compliance with AML regulations and Group Compliance policies.
  • To carry out AML and Economic Sanctioned Screening to flag out PEP, SDN, tax evasion cases and adverse findings.
  • To carry out Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for further investigations.
  • To carry out screening and reviewing activities in order to ensure compliance with regulatory & AIA requirements along with to reduce any reputational, legal and financial risk.
  • Provide support to liaise with other teams and ensure their requests / queries are promptly responded.
  • Assist to oversee the operations team in Malaysia and ensure they are well-coordinated. Issues are promptly escalated to key Management where appropriate.
  • Ensure task assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as documented in the Service Level Agreement (SLA) with the business partner
  • Perform other responsibilities and duties periodically assigned by supervisor

Team Management

  • Constantly review team members’ performance and provide necessary guidance to team members for continuous improvement in productivity and quality.
  • To review department’s resources, processing touch time with superior to ensure department has sufficient resources to deliver the agreed SLA.
  • Supervise and manage the daily activities of the operations team members
  • Conduct training to new members and conduct errors review session with team members to minimize recurrence of the same error
  • Promote and drive team members’ engagement and teamwork
  • Cultivate good customer services attitudes among team members.
  • Process Improvement

  • Monitor and analyze team performance data, identifying areas for improvement and implementing appropriate solutions.
  • Education & Experience :

    Candidate must possess at least a bachelor’s degree in business administration, accounting, finance, law, Insurance or Financial related qualifications.

    Specific Skills

  • Possess more than 5 years working experiences in life insurance operations with experience in AML / CFT compliance related field.
  • At least 3 years of experience in managing a team. This role will manage a team of 9-15 members.
  • Professional qualification in AML / CFT will be added advantage
  • Proficiency in working with transaction monitoring and / or screening tools and calibration of these tools.
  • Good in analytical skills, have fundamental knowledge in process improvement related techniques to improve the processes efficiency and effectiveness
  • Ability to read and write Mandarin Chinese to support cases with Chinese characters
  • Unlock job insights

    Salary match Number of applicants Skills match

    Your application will include the following questions :

  • What’s your expected monthly basic salary?
  • How many years' experience do you have as a manager / team lead?
  • Which of the following types of qualifications do you have?
  • Which of the following languages are you fluent in?
  • How much notice are you required to give your current employer?
  • How many years' experience do you have as a Financial Crime Specialist?
  • Insurance & Superannuation 101-1,000 employees

    AIA Shared Services (AIASS) was established in May 2009 as a subsidiary of AIA Group Limited (known as ‘AIA’), the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums. Since its establishment, AIASS has grown from strength to strength and today consists of a 1600-strong workforce, committed to providing best-in-class services to support the AIA Group’s operations. As an employee-centric organisation, we believe in value creation through career development opportunities for our employees.

    AIA Shared Services (AIASS) was established in May 2009 as a subsidiary of AIA Group Limited (known as ‘AIA’), the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums. Since its establishment, AIASS has grown from strength to strength and today consists of a 1600-strong workforce, committed to providing best-in-class services to support the AIA Group’s operations. As an employee-centric organisation, we believe in value creation through career development opportunities for our employees.

    Perks and benefits Extensive Medical and Hospitalization Coverage Additional Employer EPF Contribution Dental and Optical Benefits Professional Membership Sponsorship Hybrid Working Arrangements Employee Share Purchase Plan

    To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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