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Telesales Executive (Carlist.my)
CARSOMEKuala Lumpur, Kuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanPerform more than 40 successful business calls per day to dealers & sales agents. Generate contact leads via competitor sites. Engage all dealers assigned by the manager to promote new products / services offered. Train and guide dealers on how to advertise correctly & get their inventory updates on a monthly or weekly basis. Acquisition of new customers from areas (East Coast, Sabah & Sarawak). Convert free users to paying customers. Contact and follow up in a timely manner to close. Furnish daily reports on closed won / lost accounts in Team shared G-Doc. Build and manage customer accounts and increase their spending month on month with good planning & execution. Gather and analyse market intelligence from areas assigned. Build and maintain excellent relationships with dealers & sales agents. Promote advertising with inspection report & extended warranty (Carlist Qualified). Ensure listings quality is achieved via PIPP (Picture, information, Price & Position). Participate fully in the team which includes taking part in weekly meetings, directing feedback and ideas to the team manager to help grow the business. Possess a minimum school certificate (SPM or equivalent) Relevant work experience in telesales / calling (circa 2+years). Excellent product knowledge. Proficiency in relevant computer applications (MS Office). Excellent telephone skills and courteous. Good time management. Cantonese & Mandarin speaker will be an added advantage as the role requires to liaise with our Dealers & Sales Agents.
Job Purpose :
- To build customer relationships and attract new customers to use Carlist.my by managing the accounts that have been assigned.
- To promote Carlist.my to potential customers and enable adaptation and successfully convert users to paying customers.
- Listen to customers’ feedback and channel the issues to relevant departments and ensure solutions are provided accordingly.
Job Responsibilities :
Requirements :
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Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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