Assistant Manager, Credit Control

Set up and coordination / arrangement for new projects (system for credit control when necessary)

Responsible to carry out all duties related to credit administration activities and ensure that the progressive billings are issued within the specified timeframe and payments to be collected as targeted.

To handle sub-sale matters, refinancing, utilities, vacant possession and transfer of titles.

Ensure data has up to date records in property software system by maintaining appropriate filing system of purchasers’ records, collections and documentations as per SOP compliance.

Close monitoring aging collection before the due date. This includes managing overdue accounts, sending reminders, and implementing collection strategies.

Providing guidance and support to other team members within the credit control department.

Building and maintaining positive relationships with customers to facilitate smooth payment processes and address any payment-related concerns.

Collaborating with sales Admin, legal, and property management teams to ensure seamless operations.

Execute any other relevant works as assigned by the direct superior and / or management of the Company.

Education, Experience and Skill Requirements

• Minimum Diploma in Business Studies / Management / Administration or relevant working experience.
• At least 5 years’ experience in Credit control department in property development.
• Good command in written and spoken Mandarin, English, and Bahasa Malaysia.
• Proficiency in Mandarin is an added advantage, as the role requires frequent communication with Mandarin-speaking stakeholders.
• Possess good interpersonal and communication skills.
• Computer literate and knowledge in Noetic system.
• Self-motivated, independent, hardworking, and positive working attitude and able to work in team.

Problem-Solving Skills

Ability to identify and resolve issues related to credit control and collections.

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Setia Awan is one of Malaysia’s leading property developers.

With more than two decades of experience in the industry, Setia Awan aims to consistently offer its customers a comprehensive array of high quality and innovative properties.

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