Retail Operations Manager

Job Summary

The Retail Manager is responsible for monitoring, analyzing, and supporting the operational performance of MR.DIY outlets nationwide. This role involves managing high-volume data, coordinating with regional teams, and ensuring the smooth execution of company strategies to achieve business objectives. The position requires strong analytical, communication, and coordination skills with a keen eye for detail.

Key Responsibilities

• Monitor and analyze retail performance data (sales, productivity, expenses, and manpower) across outlets.
• Prepare regular performance reports and provide insights to support decision-making at management level.
• Support implementation of new operational initiatives, promotions, and store process improvements.
• Review and validate data accuracy for reports, including sales trends, KPI tracking, and store performance metrics.
• Assist in planning and execution of retail audits, stock management activities, and compliance checks.
• Collaborate with other departments (HR, Training, Merchandising, Logistics, etc.) to address store-related issues and improve efficiency.
• Provide administrative and operational support to the Retail Management team.
• Ensure timely completion of all reporting and documentation required by management.

Job Requirements

Additional Attributes

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