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Senior Product Owner Digital Product

Senior Product Owner Digital Product

DKSHKuala Lumpur, Kuala Lumpur, Malaysia
8 jam yang lalu
Penerangan pekerjaan

DKSH WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Responsibilities

  • Product Roadmap and Stakeholder Collaboration : Define and execute the product vision and roadmap, ensuring alignment with business goals and market needs
  • Partner with sales teams, customers, and other stakeholders to drive adoption of the digital products and maximize value across markets
  • Facilitate cross-functional collaboration to ensure product initiatives address user requirements and deliver a consistent global presence

Customer Portal Management

  • Drive end-to-end management of DKSH Discover (dkshdiscover.com), a B2B eCommerce platform, by ensuring a seamless user experience for both storefront and back-office management
  • Partner with Business Owner / Product Lead, Sales, Marketing, PM Technology, SAP and Salesforce teams to align scope and sequencing
  • Clarify cross‑system behaviour for pricing, materials, customers and quotations; ensure correct mappings and data integrity
  • Define and track product KPIs (adoption / online order volume, funnel conversion, release quality, CSAT / NPS)
  • Champion SEO / UX and localization improvements influencing ordering flow and discoverability
  • Maintain regular communication and transparency with stakeholders via sprint demos, progress updates, and actionable insights

    • Agile Product Management

  • Manage backlog grooming, sprint planning, and review ceremonies to ensure high-quality, customer-centric deliverables
  • Collaborate with Agile teams to prioritize features, resolve blockers, and deliver incremental value aligned with business priorities
  • Own the product backlog, refinement, and prioritization of user stories based on evolving business needs and market opportunities

    • Job Requirements

  • Platform Proficiency : Online marketplace ecosystem, including eCommerce platforms, PIM systems, Content Management System, UI / UX design, SEO, JIRA, and digital marketing solutions
  • Product Architecture : Solution Design, System Integrations, and Automations & Workflows
  • Development Methodologies & Tools : Agile, Lean, Waterfall, JIRA, Salesforce, SAP Hybris (SAP ERP is a plus)
  • Technology Insight : Emerging technologies, solutions, and tools
  • Data & Analytics : Handle, interpret, and manage data to obtain insights
  • Problem Solving : Analytical and problem-solving skills with an operational mindset and execution

    • Qualification and Experience

  • Bachelor's degree in Business, Marketing, Computer Science, Engineering, or related field (Master’s degree is a plus)
  • Minimum 5 years working experience, with 2-3 years in product management, business analysis, and software delivery, preferably in eCommerce and / or digital platforms
  • Demonstrated delivery of complex ordering flows and cross‑system integrations at scale
  • Certifications (CSPO / PSPO) are a plus

    • Seniority level

  • Associate

    • Employment type

  • Full-time

    • Job function

  • Product Management and Marketing

    • Industries

  • Chemical Manufacturing, Chemical Raw Materials Manufacturing, and Wholesale Chemical and Allied Products

    • Referrals increase your chances of interviewing at DKSH by 2x

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