Head of QA, Training & CX Operations
Great EasternKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaan
A leading insurance company in Kuala Lumpur seeks an experienced individual to lead Quality Assurance, Training, and Customer Experience functions. The role involves developing frameworks to enhance service consistency, staff capability, and customer satisfaction. The ideal candidate has over 8 years of experience in QA and training, preferably in the insurance sector, with strong leadership and analytical skills.
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