Talent.com
Senior Sales Manager

Senior Sales Manager

Renaissance HotelsKuala Lumpur, Kuala Lumpur, Malaysia
6 jam yang lalu
Penerangan pekerjaan

Director, Corporate Sales (Group Treasury & Markets)

Job Number :

Job Category : Sales & Marketing

Location : Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia 50450

Schedule : Full Time

Located Remotely? : N

Position Type : Management

Job Summary :

Responsible for proactively soliciting and managing large group / catering related opportunities with significant revenue potential. Manages group / catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer / guest loyalty by delivering service excellence throughout each customer / guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE :

Education And Experience :

  • High school diploma or GED with at least 2 years experience in sales and marketing, guest services, front desk, or a related professional area.
  • 2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major; no prior work experience required.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

  • Targets group / catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
  • Partners with group / catering counterpart to effectively manage the business opportunity.
  • Responds to incoming group / catering opportunities for the property that are outside parameters of the EBC.
  • Handles all opportunities if the property does not participate in an EBC.
  • Identifies, qualifies and solicits new group / catering business to achieve personal and each property’s revenue goals.
  • Focuses efforts on group / catering accounts with significant potential sales revenue.
  • Develops effective group / catering sales plans and actions.
  • Designs, develops and sells creative catered events.
  • Maximizes revenue by upselling packages and creative food and beverage.
  • Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand – and knows how to sell against them.
  • Closes the best opportunities for each property based on market conditions and individual property needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Providing Exceptional Customer Service

  • Handles complex business with significant revenue potential as well as significant customer expectations.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within the community to strengthen and expand the customer base for group / catering sales opportunities.
  • Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Provides excellent customer service in order to grow share of the account.
  • Executes brand’s Customer Service Standards and property’s Brand Standards.
  • Participates in and practices daily service basics of the brand.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program / event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
  • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program / event.
  • Building Successful Relationships

  • Works collaboratively with off‑property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
  • Manages and develops relationships with key internal and external stakeholders.
  • Uses sales resources and administrative / support staff.
  • Additional Responsibilities

  • Utilizes intranet for resources and information.
  • Conducts site inspections.
  • Creates contracts as required.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Equal Opportunity Employment :

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Senior Details

    Seniority level : Mid‑Senior level

    Employment type : Full‑time

    Job function : Sales and Business Development

    Industries : Hospitality

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Senior Sales Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

    Pekerjaan berkaitan
    • Dinaikkan pangkat
    • Baharu!
    Senior Project Sales Manager

    Senior Project Sales Manager

    Guocera Sdn BhdPetaling Jaya, Selangor, Malaysia
    Add expected salary to your profile for insights.Lead and oversee the performance and development of the Private Team and GLC Team. Ensuring alignment with company objectives, sales targets, and cus...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
    Business Development Senior Manager (Insurance)

    Business Development Senior Manager (Insurance)

    PolicyStreetKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, w...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Senior Business Development Manager

    Senior Business Development Manager

    Upscale Sdn BhdKuala Lumpur, Malaysia
    Identify, develop, and close new business opportunities with enterprise clients.Manage the full sales cycle from prospecting to deal closure. Build and maintain strong relationships with key stakeho...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    General Manager

    General Manager

    YQNKlang City, Selangor, Malaysia
    YQNLINK is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, cus...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
    Senior Manager - CRM & Loyalty

    Senior Manager - CRM & Loyalty

    MR DIYSeri Kembangan, Selangor, Malaysia
    Quick Apply
    At MR DIY, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders. With over 5,000+ stores across 14 countries globally, we offer unmatch...Tunjukkan lagiKemas kini terakhir: 28 hari yang lalu
    • Dinaikkan pangkat
    Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]

    Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]

    Polymorph RecruitmentKlang, Selangor, Malaysia
    Strong communication, negotiation, and sales skills.Commercial awareness and ability to meet sales goals.Self-motivated, independent, and willing to travel. Proficiency in English, BM, and Mandarin ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Store Manager

    Store Manager

    LC WaikikiSepang, Selangor, Malaysia
    LC Waikiki Retail Company is a leading fashion retail company with a turnover of $3 billion.LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrel...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
    X95Y63WR | Urgent | Sales Manager - New Energy Sector

    X95Y63WR | Urgent | Sales Manager - New Energy Sector

    TTUKofferKuala Lumpur, Malaysia
    Compensation : RM11,000 - RM15,000 / month.Visa Sponsorship : Not Available.Lead in a High-Growth Sector : Join the rapidly expanding new energy industry, working with cutting-edge products in energy st...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Senior Manager, Sales Enablement

    Senior Manager, Sales Enablement

    Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Senior Manager, Customer Segmentation

    Senior Manager, Customer Segmentation

    AEON Credit Service (M) BhdKuala Lumpur, Kuala Lumpur, Malaysia
    AEON Credit Service (M) Bhd' is seeking a talented and experienced candidate to lead our Customer Insight & Experience team. In this full-time position based in Bangsar South, Kuala Lumpur, you will...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    QA Engineer / Senior Engineer / Asst Manager QA

    QA Engineer / Senior Engineer / Asst Manager QA

    Wistron Technology (Malaysia) Sdn BhdPort Klang, Selangor, Malaysia
    Add expected salary to your profile for insights.Candidate must willing to work in Port Klang Selangor.Compilation of quality control information and drives for quality improvement.Prepare and perf...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Senior Sales Engineer

    Senior Sales Engineer

    SophosSubang Jaya, Selangor, Malaysia
    Sophos is a global leader and innovator of advanced security solutions designed to defeat cyberattacks.The company acquired Secureworks in February 2025, creating the largest pure‑play Managed Dete...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
    Sales Manager

    Sales Manager

    Talent RecruitKlang, Selangor, Malaysia
    We are representing our client that involved with Transportation, Logistics, Supply Chain and Storage services is looking for potential candidate to fill the role as Sales Manager.Lead the sal...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
    Sales Manager / Regional Sales Manager

    Sales Manager / Regional Sales Manager

    Agensi Pekerjaan Great Pyramid Sdn BhdSemenyih, Selangor, Malaysia
    The optimal goal is to drive sustainable financial growth through boosting sales and forging strong relationships with customers and channel partners. Being the companys ambassador, you will have th...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Manager, Sales (Ara Damansara & SJ7)

    Manager, Sales (Ara Damansara & SJ7)

    Sime Darby Property BerhadPetaling Jaya, Selangor, MY
    Quick Apply
    To lead and drive an aggressive, high-performing sales team in achieving project sales targets through effective lead management, timely follow-up, and disciplined execution.The role is responsible...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Group General Manager

    Group General Manager

    WIDE TROPISM TRADING SDN. BHD. (Love Earth Organic)Selayang Municipal Council, Selangor, Malaysia
    The Group General Manager (GM) is responsible for overseeing all business operations and driving the company’s strategic and financial performance across management and operations teams.This role a...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
    Sales Manager

    Sales Manager

    Career WiseKlang, Selangor, Malaysia
    Fully responsible for building, managing, training, and motivating the Malaysia sales team, leading the team to achieve overall sales goals and market expansion targets set by the company.Develop a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior Account Manager

    Senior Account Manager

    All jobsKuala Lumpur, Malaysia
    We are seeking a passionate and driven Senior Account Manager to join our dynamic team.This role is ideal for individuals who are enthusiastic about cybersecurity solutions and cloud infrastructure...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu