Administrator

Basic Job Purpose

Provide proper and sufficient sales coordination & order processing to Sales & Marketing team.

Handle all office administrative functions and ensure its efficiency

Duties and Responsibilities

1.  Provide secretarial support to the unit head and assist the sales team whenever required.

2.  Coordinate, arrange and take minutes of meetings.

Receive, sort and distribute incoming emails, mails, and faxes.

Attend to local supplier enquiries.

Update sales team on latest products information and products pricing.

Attend to customer enquiries and solve customer complaints.

Perform monthly stock take for products being assigned.

Work closely with sales and admin team and other functions to ensure customer complaints are resolved effectively and in a timely manner.

Ensure availability of a comprehensive set of marketing and sales tool including brochures, flyers, sales data sheets, customer survey questionnaire, and etc.

Update monthly BM & Branches sales performance for management reviews.

Assist in implementing new / existing product promotion and other marketing activities.

Prepares reports by collecting, analyzing, and implementing sales information for management reviews.

Assist unit head to formulate and implement sales and marketing plans & review plan regularly.

Review sales quotation of sales personnel before send to customers.

To perform and assist in any ad-hoc projects assigned by the management from time to time.

To assist in supporting the customer service department if needed.

Perform other related duties incidental to the work described herein.

18.Responsible for Ecommerce platform.