Assistant Sales Manager

Overview

Karisma Hospitality Sdn Bhd – Seremban, Negeri Sembilan

Responsibilities

• Respond promptly to all enquiries, leads and correspondence from prospects, customers and referrals
• Efficiently and effectively plan and execute sales calls
• Maintain regional sales calls pattern in the area
• Adequately service all accounts as assigned by the General Manager and Sales Manager
• Increase sales to meet or exceed all established sales goals
• Properly maintain all files and accounts
• Follow and carry out all established office policies and procedures
• Ensure that all sales coordinators are followed up and a regular call pattern is set in the segment, and conduct telemarketing to regular supporters and lost business
• Maintain a professional conduct and appearance at all times
• Develop and maintain a good relationship with key accounts (corporate companies, event organizers, travel agents, etc.)
• React promptly to requests by the General Manager and Sales Manager for reports and other assignments
• Establish and maintain up-to-date level of communication with the General Manager on a constant basis
• Entertain agents / corporate clients within the hotel to obtain business, for breakfast, lunch or dinner
• Prepare Sales reports on a weekly basis to General Manager and Sales Manager
• Establish a good working relationship with all departments in the hotel
• Follow up with all clients before and after functions to ensure good service and establish good rapport for future business
• Conduct hotel / site inspections for guests and potential clients
• Handle E-Perolehan system to ensure all queries from clients are answered promptly and accurately
• Monitor clients’ adherence to company terms and conditions
• Any other duties as assigned from time to time

Job Requirements

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