Key Account Manager

Intrepid Asia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state‑of‑the‑art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data‑driven and growth‑focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

The role

As a Key Account Manager, you will be responsible for managing and growing the ecommerce business of one or multiple brands across all ecommerce platforms in Malaysia. As the brand’s main point of contact and trusted advisor, you create the ecommerce strategy and annual plans for your brands and take ownership of their business like it is yours. You negotiate with brand and platform stakeholders to maximize the attractiveness of propositions for consumers and exposure for the brand, in order to grow the business. You have a firm grasp of e‑commerce fundamentals, digital marketing, campaign development and the growth levers that the different marketplaces offer. You coordinate with our different in‑house teams and ensure that collectively you make your brand(s) successful. You are responsible for account NMV and revenue growth and work closely with the business development team to explore how your brands can benefit from additional services.

Grow Account NMV and Revenue

• Develop and implement strategies to increase the Net Merchandise Value (NMV) and overall revenue of key accounts.
• Analyze sales data and market trends to identify opportunities for growth and optimization.
• Conduct monthly, weekly and post mortem business review to assess account performance and identify areas for improvement.
• Utilize data to identify trends, opportunities, and areas for improvement within key accounts.
• Provide actionable insights and recommendations based on data analysis to drive account growth.
• Ensure all brand / store KPIs are met.

Promo Planning / Alignment

Client Coordination

Platform Coordination

Cross‑Functional Team Coordination

Who we look for – the ideal profile

What we offer

Note : we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties.

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