Key Account Manager
WOGIPuchong, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanProven experience in account management, client success, or customer relationship management. Strong communication and interpersonal skills. A problem‑solving mindset with the ability to think strategically. A results‑driven attitude with a focus on client satisfaction and growth. Familiarity with industry‑specific knowledge, if applicable, is a plus. Be part of a dynamic and innovative team. Work in a role that directly impacts client success and business growth. Enjoy opportunities for professional development and career advancement. Experience a supportive and collaborative work culture.
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Are you passionate about building long-term relationships with clients and driving business growth? Do you thrive on understanding client needs and delivering tailored solutions? If so, we want you to join our team at WOGI!
About the Role
As a Key Account Manager, you will play a pivotal role in ensuring the success and growth of our clients. You will take over accounts secured by our Business Development team, nurture these relationships, and strategically grow them within your portfolio. This is not a traditional sales role, but you will be accountable for the growth and retention of your client accounts. Your focus will be on understanding client needs, consistently upselling WOGI’s innovative solutions, and ensuring our clients derive maximum value from our products and services.
Key Responsibilities
- Build and maintain strong, long-lasting relationships with clients.
- Act as the primary point of contact for client accounts under your portfolio.
- Understand client needs and proactively recommend WOGI's solutions to drive growth.
- Monitor account health, identify upsell opportunities, and ensure client retention.
- Collaborate with internal teams to deliver exceptional client experiences.
- Track and report on account performance and growth metrics.
What We’re Looking For
Why Join WOGI?
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Key Account Manager • Puchong, Selangor, Malaysia
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