Field Sales Executive

Are you a driven, customer-focused professional with a passion for international logistics and strategic business growth? We're looking for a Field Sales Executive to join our team and take ownership of client relationships while driving expansion in high-growth sectors.

In this role, you'll serve as a trusted advisor to customers, identifying opportunities, shaping solutions, and delivering outstanding service across borders. If you're ready to make a real impact in a fast-paced, global environment — we’d love to hear from you.

Key Responsibilities

Client Relationship Management

Manage a defined portfolio of strategic business customers and prospects within a specific sector. Act as the primary point of contact and coordinate internally to ensure seamless service delivery and account performance.

Strategic Sales Planning

Develop and execute a personal sales plan that targets both new and existing customers, aligned with product and sector priorities, to achieve and exceed revenue targets.

Business Development

Identify and secure new business opportunities — including outside core product offerings — with a strong focus on expanding our footprint in emerging Foreign Direct Investment (FDI) markets.

Cross-Functional Collaboration

Work closely with regional and global teams to ensure alignment with sector strategies. Collaborate with product managers, trade lane teams, and implementation teams to deliver tailored solutions.

Customer Engagement & Growth

Represent the company in client meetings and business reviews. Ensure high levels of customer satisfaction by proactively addressing challenges and maintaining consistent communication.

Sales Pipeline & Reporting

Maintain an active, well‑qualified pipeline and regularly report on sales activity. Ensure accurate records, performance tracking, and insights for continuous improvement.

Customer Onboarding & Implementation

Coordinate customer implementation processes by gathering relevant documentation (RFI / RFP / RFQ) and ensuring a smooth operational handover in line with service level agreements (SLAs).

Customer Retention & Experience

Foster strong, long‑term relationships with clients by understanding their needs, monitoring satisfaction levels, and proactively identifying solutions to maintain loyalty and prevent service issues.

Internal Coordination

Liaise with internal departments including Finance, Product, and Legal to ensure account performance, support receivables, and meet compliance requirements.

Sustainability & Compliance

Support environmental initiatives and ensure operations are aligned with environmental legal standards and company‑wide sustainability goals.

What We’re Looking For

Minimum of 3 years’ experience in the logistics industry.

A Bachelor’s Degree in any discipline.

Proficient in Microsoft Office applications.

Strong customer‑centric mindset , with excellent communication and relationship‑building skills.

Resilient, proactive, and adaptable in a dynamic, fast‑paced environment.

Confidence in engaging with clients and internal stakeholders at all levels.

Why Join Us?

Be part of a global leader in logistics and freight forwarding with a strong reputation for innovation and service excellence.

Work in a collaborative, performance‑driven culture that encourages professional growth and continuous learning.

Gain exposure to international business development and high‑impact strategic projects.

Enjoy a modern and accessible workspace at One City, Subang Jaya.

Fresh Graduates who are Outspoken, Ambitious, Aggressive and Passionate about Sales, you are welcome to apply!

Only the right fit candidate will be contacted to proceed with next stage of pre‑screening. Thank you for choosing DHL Global Forwarding as your Employer of Choice!

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