Database Administrator

About the Role

We are seeking a proactive and dedicated IT Support Engineer to join our growing team in Kuala Lumpur. This role covers both onsite and remote IT support, ensuring smooth operation of hardware, software, networks, and collaboration tools. You will be supporting internal users across global offices while maintaining a high level of customer service and technical expertise.

Key Responsibilities

• Provide day-to-day IT support for hardware, software, telephony, mobiles, email, and applications.
• Cover IT service desk queue, assisting both onsite and remote users.
• Install, configure, test, and maintain operating systems, software, and system tools.
• Support and maintain collaboration tools (meeting room devices, video conferencing systems).
• Manage desktop / laptop deployment, imaging, and updates (Windows / Mac).
• Support endpoint security, mobile devices, and printers.
• Administer Active Directory (AD), DNS, DHCP, Group Policy, and hybrid identity (Azure AD, SSO, MFA).
• Support user provisioning, license allocation, and mailbox management.
• Deploy and manage devices with Microsoft Intune, Jamf, and Endpoint Central.
• Administer mail flow, email security, and compliance tools (eDiscovery, DLP, audit logging).
• Provide technical support for AWS services (e.g., WorkSpaces, EC2).
• Troubleshoot issues, document solutions, and escalate where necessary.
• Assist in infrastructure / software projects and ensure change management compliance.

Requirements

Why Join Us?

Job Type : Full-time

Pay : Up to RM13,000.00 per month

Benefits :

Work Location : In person