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Customer Relation Executive

Customer Relation Executive

LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD ( PROTON E-MAS)Kampung Baharu Nilai, Negeri Sembilan, Malaysia
1 hari lalu
Penerangan pekerjaan

Job Description

  • Greet and assist all walk-in customers courteously and professionally.
  • Schedule appointments for the service department and handle customer enquiries professionally.
  • Answer all incoming phone calls within three rings to ensure prompt response and service.
  • Conduct regular follow-ups and service reminders via SMS and phone calls to ensure steady service intake.
  • Follow all standard operating procedures (SOPs) and customer care guidelines set by the company.

Minimum Requirements

  • Minimum SPM / STPM / Diploma in any discipline
  • Excellent interpersonal and communication skills to engage with diverse audiences.
  • Strong organizational and multitasking abilities in a dynamic environment.
  • High level of professionalism and a positive attitude in dealing with customers and colleagues.
  • Operation Hour : Monday - Saturday (8.30am - 5.00pm)

    Job Type : Full-time

    Pay : RM1, RM2,200.00 per month

    Benefits :

  • Maternity leave
  • Parental leave
  • Work Location : In person

    Buat amaran kerja untuk carian ini

    Customer Executive • Kampung Baharu Nilai, Negeri Sembilan, Malaysia

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