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Customer Relation Executive
LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD ( PROTON E-MAS)Kampung Baharu Nilai, Negeri Sembilan, Malaysia18 hours ago
Job descriptionMinimum SPM / STPM / Diploma in any discipline Excellent interpersonal and communication skills to engage with diverse audiences. Strong organizational and multitasking abilities in a dynamic environment. High level of professionalism and a positive attitude in dealing with customers and colleagues. Maternity leave Parental leave
Job Description
- Greet and assist all walk-in customers courteously and professionally.
- Schedule appointments for the service department and handle customer enquiries professionally.
- Answer all incoming phone calls within three rings to ensure prompt response and service.
- Conduct regular follow-ups and service reminders via SMS and phone calls to ensure steady service intake.
- Follow all standard operating procedures (SOPs) and customer care guidelines set by the company.
Minimum Requirements
Operation Hour : Monday - Saturday (8.30am - 5.00pm)
Job Type : Full-time
Pay : RM1, RM2,200.00 per month
Benefits :
Work Location : In person
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Customer Executive • Kampung Baharu Nilai, Negeri Sembilan, Malaysia
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