Associate, Business Processing (Group Insurance)

To deliver good manners and keen to learn new things in order to achieve self-improvement for future career advancement.

Responsibilities

• Issue policy adjustments, new business, member movements, renewals, policy contracts and endorsements within turnaround time (TAT).
• Compute premiums and process experience refunds.
• Ensure tax invoices / endorsements / schedules of benefits / e-medical cards are issued timely.
• Ensure the accuracy of records entries and proper e-documentation.
• Liaise with direct clients / agents on employee benefits related queries via all channels.
• Maintain department records and endorsements.
• Administer data to provide reports required to track department progress.
• Provide administration support and perform ad hoc tasks as assigned by Team Lead.
• Take accountability for business and regulatory compliance risks and take appropriate steps to mitigate them.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies to understand risk and safeguard the company.
• Highlight any potential concerns / risks and proactively share best risk management practices.
• Other responsibilities as entailed.

Qualifications

How you succeed

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and the financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the oldest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies : Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Entity : Great Eastern Life Malaysia

Employment Type : Permanent

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