Business Support Specialist, ANZ

About the Role

The Business Support Specialist is responsible for supporting the OneRetail Support Team, ANZ and other business stakeholders by performing key back‑office tasks. The goal is to ensure data integrity is maintained through regular maintenance of various internal systems and managing key activities that must be performed in AX.

Key Responsibilities

• Support the business with tender declaration variance investigation and documentation.
• Identify potential revenue opportunities or HSP non‑compliance concerns through regular report investigation.
• Manage the document control process for the business.
• Reconcile AX order status with HSP by actioning response files and settling claim lines.
• Improve business capabilities and efficiencies through the processing of various other administration tasks.
• Respond to requests for access or changes to iAuditor (Audika internal site visit system) template and Access.
• Support both ANZ OneRetail and Finance by documenting daily tender declaration variances and posting statements.
• Complete weekly, monthly and quarterly report investigation within the allocated time period.
• Maintain data integrity by accurately managing manual and revalidated claim reconciliation on a weekly basis.
• Support Audika’s compliance goals by working with stakeholders to ensure published documents are maintained through the document control process.
• Respond to request for iAuditor access or changes within a timely manner.

Qualifications

Experience

Working Relationships

Internal :

External :

Benefits

About Demant

Demant is a global leader in hearing healthcare and technology, with a legacy of care, health, and innovation dating back to 1904. We provide cutting‑edge solutions and expertise to help people hear better, spanning hearing care, hearing aids, hearing implants, diagnostic equipment, and audio solutions.

Headquartered in Denmark, Demant employs over 22,000 people worldwide and delivers life‑changing hearing health and high‑end audio and video solutions across 130 countries. The William Demant Foundation holds the majority of shares in Demant A / S, which is listed on Nasdaq Copenhagen and ranks among the top 25 most traded stocks.

Job Details

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