Head - HR Outsourcing (Staffing Solutions)
PDR GroupKuala Lumpur, Kuala Lumpur, Malaysia22 jam yang lalu
Penerangan pekerjaanManagement and leadership experience in HR Process Outsourcing (which may include Recruitment, Payrolling, Contracting, HR Administration) – Level / banding will be accorded based on overall experience. Compulsory : Experience in staffing covering General Worker, Retail (Store-level), Manufacturing / Production, Warehousing / Logistics or Semi‑Skilled Trades. Strong knowledge of Malaysian employment regulations, HR and payroll processes, together with employee administration matters. Orientation towards client service delivery including striving to be incrementally better each day and being empathic towards their pain points. Excellent employee experience from onboarding to ongoing management of HR processes. Most importantly, demonstrated track record in majority of the areas outlined in the scope above. The rest are negotiable and can be learnt with the right aptitude and attitude.
Head - HR Outsourcing (Staffing Solutions)
Direct message the job poster from PDR Group
Strategic Aims
The role will provide leadership to the full spectrum of outsourced HR services delivered to clients, including onboarding, payroll, employee lifecycle management, HR administration, compliance, employment-related statutory, legal and advisory support.
Responsibilities
- Lead the team to ensure successful delivery of services : Payroll Administration, Employee and Contractor Onboarding / Offboarding, Contracts, Legal & Compliance, HR Advisory, etc.
- Represent the company in client presentations, solutioning, and negotiations.
- Development and continuous improvement of outsourcing services.
- Oversee business development by customising service proposals, pricing models, delivery models and participating in RFP responses.
- Manage the team to ensure successful service delivery for a portfolio of clients, ensuring SLAs, KPIs, and contractual obligations are consistently met.
- Ensure efficient, compliant, and high-quality execution of all HR operations.
- Contribute to our very positive work culture (including cultivating this mindset to the team).
Requirements
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Solution • Kuala Lumpur, Kuala Lumpur, Malaysia
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