Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
(native Japanese) Chat Support Consultant, crypto (Remote)

(native Japanese) Chat Support Consultant, crypto (Remote)

SupportYourAppSelangor, MY
7 hari lalu
Jenis pekerjaan
  • Quick Apply
Penerangan pekerjaan

Passionate about blockchain technology and the future of digital finance?

What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do :

  • Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email
  • Handle customer inquiries, order disputes, and appeals
  • Provide valid, accurate information and solutions to customer requests
  • Manage complaints and appeals, including follow-ups on escalations when required
  • Maintain up-to-date knowledge of the company’s trading platform and general market conditions
  • Understand customers’ needs and deliver constructive feedback to the management team
  • Continuously seek ways to improve team performance and work efficiency
  • Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays

What you need to succeed in this role :

  • Native Japanese and strong English proficiency (minimum B2; C1 preferred)
  • At least 6–12 months of online customer support experience, preferably in crypto or financial services
  • Experience in live chat support and handling customer inquiries
  • Strong analytical, logical thinking, and problem-solving skills
  • Proof validation skills or payment / banking knowledge
  • Financial background is strongly preferred
  • Positive and responsible attitude
  • Crypto industry knowledge is a plus
  • CRM experience is an advantage

    • Benefits and Perks :

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards system
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development
  • The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

    • Who are we?

    SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

    Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

    We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

    We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills!

    Visit our website : www.supportyourapp.com

    DISCLAIMER

    We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

    Your personal data will be processed as described in the SupportYouApp  Candidate Privacy Notice .

    Buat amaran kerja untuk carian ini

    Japanese Consultant • Selangor, MY

    Pekerjaan yang berkaitan
    Customer Support Executive ( Native Japanese / JLPT N1 Speaker)

    Customer Support Executive ( Native Japanese / JLPT N1 Speaker)

    Two95 International Inc.Cyberjaya, Selangor, MY
    Quick Apply
    We’re Hiring : Japanese Customer Support Executives.Employment Type : Full-time, Office-based.Industry : Online Shopping Platform. Handle customer queries via chat, email, and calls in Japanese (Englis...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Customer support(Japanese speaking)

    Customer support(Japanese speaking)

    Rapsys Technologies Pte Ltd.Kuala Lumpur, Kuala Lumpur, MY
    We're Hiring : Customer Support (Japanese Speaking)! 🌟.We are seeking a dedicated and bilingual Customer Support Representative to provide exceptional service to our Japanese-speaking customers.The...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
    Japanese Language Specialist

    Japanese Language Specialist

    Agensi Pekerjaan Neutron Technologies & Communications Sdn BhdKuala Lumpur, Malaysia
    Quick Apply
    We are hiring Junior to Lead Japanese Translator for the Google Gemini project.We are seeking a highly skilled and knowledgeable candidate in the required language to join our ML / AI Programs team.T...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu
    Advisor I, Customer Service – Japanese

    Advisor I, Customer Service – Japanese

    Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY
    Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). Clarify customer requirements; probe for understanding, use ...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
    Associate Customer Support - Japanese ( N1 Certification required)

    Associate Customer Support - Japanese ( N1 Certification required)

    Two95 International Inc.Cyberjaya, Selangor, MY
    Quick Apply
    Handle phone calls with customer queries and provide resolution to end users.Escalate priority issues per Client specifications to the immediate lead as applicable. Provide inputs on process changes...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Primary Support Engineer, SAP BASIS – HANA （Japanese speaker)

    Primary Support Engineer, SAP BASIS – HANA （Japanese speaker)

    Rimini StreetAmpang Jaya Municipal Council, Ampang Jaya Municipal Council, Malaysia
    Primary Support Engineer, SAP BASIS – HANA (Japanese speaker).The Primary Support Engineer, SAP BASIS HANA (Japanese speaker) will provide exceptional remote‑based support for mission‑critical SAP ...Tunjukkan lagiKemas kini terakhir: 29 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Customer Service – Japanese Support

    Customer Service – Japanese Support

    trend sherry enterpriseKuala Lumpur, Kuala Lumpur, Malaysia
    Execute remediation plans for delays / defects / mis-shipments (reship, goodwill, concierge follow-up) to turn detractors into promoters. Handle email, phone, LINE, and social DMs with premium etiquette...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Customer Service - Japanese Speaker

    Customer Service - Japanese Speaker

    MindPec SolutionsKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Service Executive – Japanese Speaker.We are seeking a Japanese-speaking Customer Service Executive to join Sunway. The role involves handling customer inquiries, providing support in Japane...Tunjukkan lagiKemas kini terakhir: 9 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Service Desk Agent with English and Japanese

    Service Desk Agent with English and Japanese

    Hemmersbach GmbH & Co. KGPetaling Jaya, Selangor, Malaysia
    Service Desk Agent with English and Japanese.First Person to deal with IT related issues.Contact us directly if you have any questions about this open job position. Fluent English and N1 or N2 Japan...Tunjukkan lagiKemas kini terakhir: 9 jam yang lalu
    (native Japanese) Chat Support Consultant, crypto (Remote)

    (native Japanese) Chat Support Consultant, crypto (Remote)

    SupportYourAppFederal Territory of Kuala Lumpur, MY
    Quick Apply
    Passionate about blockchain technology and the future of digital finance?.What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?.Unlock your pot...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    T&T Consultant - ETP As A Service / Operate (SAP MM with Japanese) - SEA

    T&T Consultant - ETP As A Service / Operate (SAP MM with Japanese) - SEA

    Deloitte PLTKuala Lumpur, Kuala Lumpur, Malaysia
    T&T Consultant - ETP As A Service / Operate (SAP MM with Japanese) - SEA.Type of Employment : Permanent - FullTime.Location : Ho Chi Minh City, VN. Hanoi, VN; Kuala Lumpur, MY; Penang, MY.Are you ready...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Customer Service Representative Japanese

    Customer Service Representative Japanese

    Net2Source (N2S)Kuala Lumpur, Kuala Lumpur, Malaysia
    Customer Service Representative Japanese.Be among the first 25 applicants.Direct message the job poster from Net2Source (N2S). Join our dynamic team in Kuala Lumpur and be part of a global organizat...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
    • Dinaikkan pangkat
    Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG

    Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG

    Polymorph RecruitmentSetia Alam, Selangor, Malaysia
    Minimum SPM or related certificate.Proficient in English, Mandarin, and BM.Strong problem-solving, communication, and multitasking skills. Computer literate (MS Office, Email, CRM).Independent and a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Japanese Customer Support Executive ( Native Japanese / JLPT N1 Speaker)k

    Japanese Customer Support Executive ( Native Japanese / JLPT N1 Speaker)k

    Two95 International Inc.Cyberjaya, Selangor, MY
    Quick Apply
    We’re Hiring : Japanese Customer Support Executives.Employment Type : Full-time, Office-based.Industry : Online Shopping Platform. Handle customer queries via chat, email, and calls in Japanese (Englis...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
    • Dinaikkan pangkat
    CME Meeting Services Support - Specialist (Japanese Speaker)

    CME Meeting Services Support - Specialist (Japanese Speaker)

    Merck Gruppe - MSD Sharp & DohmePetaling Jaya, Selangor, Malaysia
    Meeting Services Support Specialist (Japanese Speaker).Based in Malaysia, named one of the.Best Companies to Work for in 2019. Join the premier biopharmaceutical company that has been in the busines...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    (Native Chinese) Chat Support Consultant, crypto (Remote)

    (Native Chinese) Chat Support Consultant, crypto (Remote)

    SupportYourAppPutrajaya, Putrajaya, Malaysia
    Native Chinese) Chat Support Consultant, crypto (Remote).Passionate about blockchain technology and the future of digital finance? Join our team as a Chat Support Consultant and thrive in a multicu...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    RTR Analyst (Cantonese / Mandarin Speaker)

    RTR Analyst (Cantonese / Mandarin Speaker)

    Michael PageKuala Selangor, Kuala Selangor, Malaysia
    Hybrid working arrangements for better work-life balance.Collaborative and inclusive company culture.The hiring company is a well-established, large organization in the professional services indust...Tunjukkan lagiKemas kini terakhir: 9 jam yang lalu
    Customer support-Japanese + English Speaking

    Customer support-Japanese + English Speaking

    Rapsys Technologies Pte Ltd.Kuala Lumpur, Kuala Lumpur, MY
    We're Hiring : Customer Support - Japanese + English Speaking! 🌟.We are seeking a bilingual Customer Support specialist fluent in both Japanese and English to provide exceptional service to our div...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Customer Expert with Italian and English | Social Media Ninja | 24 / 7

    Customer Expert with Italian and English | Social Media Ninja | 24 / 7

    AmRest Holdings SEKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Expert with Italian and English | Social Media Ninja | 24 / 7.Monday-Friday, conducted in English).We are creating a space on a well-known platform in social media - we receive reports, reac...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
    Executive – Customer Support

    Executive – Customer Support

    Rapsys Technologies Pte Ltd.Kuala Lumpur, Kuala Lumpur, MY
    Executive – Customer Support (Japanese Monolingual or Japanese / English Bilingual).Handle customer inquiries from clients using our services in Japan through phone calls and chat.Provide timely, acc...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu