Mandarin Customer Service - Travel Industry

Job Responsibilities

• Responsible for China & Taiwan customer online consultation and answering questions, providing effective answers to customer consultation needs
• Maintain good communication and cooperation with relevant departments
• To exceed customers' expectations in terms of customer service & accurate information
• Work in a team to achieve the required KPI elements and SLA

Requirements

Company Name : IGT Solutions Pvt Ltd (Malaysia)

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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