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Chief Client Officer (CCO) For Asia Pacific
Chief Client Officer (CCO) For Asia PacificIpsos in Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
Chief Client Officer (CCO) For Asia Pacific

Chief Client Officer (CCO) For Asia Pacific

Ipsos in Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
7 jam yang lalu
Penerangan pekerjaan

Chief Client Officer (CCO) For Asia Pacific

We are proud to be a certified ‘Great Place to Work’ and an equal opportunity employer committed to diversity, inclusion, and sustainability. When you join Ipsos, you become part of a team that values your individuality and is dedicated to your professional growth. You will have the opportunity to work on challenging projects for the world's most influential clients, leveraging cutting‑edge tools and methodologies, including GenAI and Ipsos Facto.

For successful internal APEC‑based candidates, relocation to Malaysia is not required.

We look forward to receiving your application. Please ensure your submission is completed by December 8, 2025 .

Ipsos Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with the code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or any other protected class and will not be discriminated against based on disability. Shape the Future of Insight. Lead with Impact.

At Ipsos, we are more than a market research company – we are storytellers of data, architects of understanding, and partners in progress. As one of the world's largest and most innovative research companies, we are powered by 19,000 curious minds across 90 markets, dedicated to providing true understanding and powerful insights to the world’s biggest brands.

Your Mission :

As the CCO for the APEC, you will be the senior strategic leader responsible for our Regional Client Organisations. You will drive growth by identifying opportunities and converting them to commercial engagements. You ensure we not only meet but exceed our clients’ expectations, bringing the full power of Ipsos’ 75+ solutions to solve their biggest challenges. Your core mission is to drive client impact and business growth.

Key Responsibilities :

  • Be the Voice of the Client & Ipsos : Act as a trusted partner and thought leader, predicting client needs and representing Ipsos at industry events. Bridge clients and internal teams to deliver unparalleled value.
  • Drive Commercial Excellence : Manage a significant client portfolio, including strategic global and local accounts. Optimize the portfolio, secure new logos, and achieve revenue targets.
  • Lead & Multiply Talent : Mentor, inspire, and develop the local client team, fostering a high‑performance culture.
  • Champion Client First : Role model Client First philosophy. Coach teams to deliver impactful insights, master negotiation, and proactively manage key accounts to focus on long‑term retention and growth.
  • Master Strategic Account Management : Build trusted relationships at the C‑suite level, create joint business plans, leverage competitive intelligence, and win must‑win opportunities.

What You Bring :

  • 15+ years of progressive experience in long‑term client relationship management, commercial leadership, and team leadership, ideally within research, consulting, or agency environment.
  • Deep, region‑specific expertise in the Asia Pacific client landscape and market dynamics.
  • Business and commercial acumen with a hunter mentality, financial literacy, and relentless pursuit of growth.
  • Passion for clients’ success, with empathy and curiosity to understand their world and drive impact on their business.
  • Excellent communication and influencing skills, able to collaborate effectively in complex, matrixed global organization.
  • Cultural fluency and ability to navigate international environment, thinking globally while acting locally.
  • Fluency in English is required.
  • Key Internal Collaborations :

  • Country Manager and Global Chief Client Officers
  • Local Client Organisation team and Global Client Organisation (Chief Client Directors)
  • Service Line teams across the region
  • Legal, Finance, and Procurement departments
  • Seniority level

    Executive

    Employment type

    Full‑time

    Job function

    Business Development, Management, and Research

    Industries

    Market Research and Business Consulting and Services

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    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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