Senior Operations Executive - FinTech

Coinut is seeking a highly experienced Senior Operations Executive with a strong background in finance or banking operations and a solid understanding of compliance and financial processes . The ideal candidate has at least 5 years of relevant experience in FinTech or banking , is fluent in English and Mandarin , and is capable of handling both operational and financial aspects of the business, including client trade settlements and FinOps activities .

Job Responsibilities

• Support the Operations Manager in maintaining effective and positive relationships with clients, vendors, and internal teams .
• Collaborate with Mandarin-speaking vendors to ensure seamless daily operations and timely issue resolution.
• Manage and respond to emails and documentation in both languages with accuracy and professionalism.
• Assist in drafting, reviewing, and updating operational policies and procedures .
• Oversee and process client trade settlements , ensuring accuracy, timeliness, and compliance with internal and external requirements.
• Coordinate with Finance team to ensure proper funds flow , reconciliation, and settlement reporting.
• Support financial operations (FinOps) activities such as payment processing, transaction monitoring, and reconciliation.
• Ensure all settlement and FinOps activities adhere to banking and payment compliance standards .
• Ensure operational activities comply with industry regulations , internal controls , and company standards .
• Collaborate with the Compliance team on KYC / KYB reviews and other payment / banking compliance matters.
• Prepare, verify, and maintain client transaction documentation , agreements, and operational records.
• Monitor and assess operational risks , supporting the implementation of mitigation strategies.
• Work closely with Finance, Compliance, and Customer Support teams to streamline workflows and enhance efficiency.
• Identify opportunities for process optimization and assist in implementing improvements to operational systems and procedures.

Qualifications

What we offer

#J-18808-Ljbffr