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Executive - Contract Logistics / SCM, Operations

Executive - Contract Logistics / SCM, Operations

DB SchenkerKulim, Kedah, Malaysia
30+ hari lalu
Penerangan pekerjaan

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.

Responsibilities

  • Maintain high customer satisfaction through excellence in dispatching, identifying, receiving, and ensuring product quality.
  • Plan and oversee the efficient operations of the assigned department.
  • Meet or exceed customer KPIs and internal quality objectives by regularly monitoring performance and reporting to the manager.
  • Communicate closely with customers to understand and fulfill their requirements.
  • Participate in continuous quality improvement initiatives and implement new methods and process reviews.
  • Ensure timely submission of department reports as required by management and customers.
  • Oversee warehouse inventory, material handling, transportation, and manpower planning.
  • Manage the movement, distribution, and storage of products.
  • Control the flow of incoming materials and outgoing shipments.
  • Set clear expectations for employees and provide necessary training.
  • Maintain and account for all assigned department tools and equipment.
  • Ensure work areas are well-maintained for optimal ergonomics.
  • Ensure packed goods are properly checked and collected by drivers.
  • Maintain proper storage of goods and uphold good housekeeping standards.
  • Update and track stock levels and maintain accurate records.
  • Coordinate shipments, delivery schedules, and related logistics workflows.
  • Manage root cause investigations and reduce overages, shortages, and damaged shipments.
  • Address and investigate customer complaints.
  • Collaborate with internal teams and customers to drive continuous improvements in processes, productivity, and cost efficiency.
  • Ensure compliance with hygiene, sanitary, and workplace safety standards at all times.
  • Prepare and monitor the Handling Line report.
  • Perform any ad hoc duties assigned by managers.
  • STPM or a Degree in Logistics, Supply Chain, or a related field with equivalent experience.
  • Minimum of 3 years of warehousing experience.
  • Strong proficiency in SAP, NGW system, and Microsoft Excel.
  • Overall operational accountability for Inbound, Outbound, TKM, RVC, and Non-Bonded activities.
  • Responsible for consolidating weekly and monthly reports (e.g., HC report).
  • Ownership of Monthly KPIs and participation in weekly reviews with customers (Anna / KP / Lu Li).
  • Lead audits for Safety & Health, Quality, Cycle Count / KPMG, and ISO9001 compliance.
  • Process owner and trainer for Work Instructions (WI) and Standard Operating Procedures (SOP).
  • Measure labor productivity annually.
  • Ensure proper storage of non-bonded items per customs requirements after Duty & Tax payments for shipment arrangements.
  • Oversee daily cycle counts, ensure compliance, and report discrepancies.
  • Validate monthly billing reports.
  • Perform weekly inventory matching validation between SAP and NGW.
  • Request storage period extensions for Customs lot validity when necessary.
  • Knowledge of customs declaration procedures for incoming and outgoing shipments.
  • Maintain a positive work attitude and strong sense of responsibility.
  • Ability to work under pressure.
  • Strong interpersonal skills and effective communication with management and workers.
  • Ability to set priorities, work independently, and achieve objectives with minimal supervision.
  • Strong problem-solving skills.
  • Excellent organizational and time management abilities.
  • Independent, team-oriented, and highly ethical.

To be considered for this position you must have valid rights to work and live in Malaysia

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