Key Account Manager

Industrial Filtration Sdn Bhd is a leading provider of dust filter bags and related filtration products. We specialize in optimizing filtration systems through the careful selection of the most suitable filter media, paired with precise fabrication to ensure the best fit for our clients. Our commitment to competitive pricing and swift delivery has established us as a trusted partner in the industry.

Job Summary

We are looking for an experienced and proactive Senior Account Manager who will play a critical role in driving our marketing strategies and sales initiatives. The ideal candidate will have a strong background in B2B sales and marketing within the industrial or manufacturing sectors. This role is pivotal in managing key customer accounts, developing new business opportunities, and contributing significantly to our marketing direction.

Key Responsibilities

Account Management

• Build and maintain strong, long‑lasting customer relationships with existing clients.
• Understand client needs and provide tailored solutions that optimize their filtration systems.
• Ensure high levels of customer satisfaction by delivering exceptional service and support.
• Address and resolve any issues or complaints promptly.

Marketing Direction

Business Development

Qualifications

Education

Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.

Experience

Minimum of 3‑5 years of experience in B2B sales and account management, preferably in the industrial filtration, manufacturing, or related industries.

Technical Knowledge

Strong understanding of filtration systems and industrial applications is highly desirable.

Marketing Acumen

Experience in developing and implementing marketing strategies that drive lead generation and brand awareness.

Leadership Skills

Proven ability to lead and motivate a sales team.

Key Skills and Competencies

Strategic Thinking

Ability to develop and execute long‑term business strategies.

Customer‑centric Approach

Strong focus on understanding and meeting customer needs.

Communication Skills

Excellent verbal and written communication skills; proficient in delivering presentations and negotiating contracts.

Analytical Skills

Ability to analyze market trends, sales data, and customer feedback to inform business decisions.

Problem‑solving

Proactive in identifying issues and implementing effective solutions.

Time Management

Exceptional organizational skills with the ability to manage multiple priorities.

Technical Proficiency

Familiarity with CRM software and sales management tools; comfortable working in a fast‑paced environment and handling change.

What We Offer

Location

Candidates should be willing to travel as required for client meetings and industry events.

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

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