Join the L&D Trainer role at Shopee in Kuala Lumpur, Malaysia.
Responsibilities
Coordinate and execute internal and external learning programs with regional, local trainers
Facilitate impactful and targeted training sessions for the organization
Manage administrative tasks to ensure smooth execution, follow-up, and consistency of learning initiatives
Assist with assessing training needs and developing yearly training plans for the organization
Deploy a wide variety of training solutions and be exposed to training operations on a local scale
Monitor and evaluate training program effectiveness, success, and ROI periodically and report on them
Work with outsourced vendor partners to achieve overall training strategy
Work closely with the regional team to ensure training strategy alignment
Resolve any specific problems and tailor programs / approach as necessary
Maintain a keen understanding of training trends, developments, and best practices
Challenge yourself in a diverse and dynamic work environment with frequent cross-department initiatives
Take ownership of local initiatives, communicate requirements and timelines to stakeholders
Qualifications
At least a Bachelor’s degree from any major
At least 5 years of experience in handling end-to-end training processes; experience in handling a customer-facing function training is preferably
Ability to communicate and high willingness to collaborate
Excellent problem analysis and problem-solving is required
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Internet Marketplace Platforms and Technology
Information and Internet
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Trainer • Kuala Lumpur, Kuala Lumpur, Malaysia
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