Business Development Manager - Malaysia

Lighthouse WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Business Development Manager - Malaysia (based in Kuala Lumpur)

What You Will Do

• As a hunter, you source potential client opportunities via cold calling, email campaigns and through interaction with professional industry network groups.
• Your primary focus will be on the Malaysian market, targeting opportunities and building client relationships within this region.
• Respond to all incoming product enquiries, referrals and leads in a timely and effective manner. You format tailor‑made proposals to clients.
• You organise face‑to‑face or online product demonstrations and advanced training sessions.
• Keep track of our existing client base and generate new sales by upselling our products according to the client’s needs.
• Contract negotiation, maintaining a balance between optimal service, value for the client and Lighthouse's profit margins.
• Together with the team, you help build and adjust the vision for the sales team. You build and execute a business development plan to achieve business aims and the sales targets, develop innovative strategies to maximise results and identify shortfalls in the process. This all aims at process improvements.
• Attend meetings, (inter)national conferences and organise regional road shows as required.
• You are the middleman between our client and our Product Development team. You will provide client feedback to this team so products can be reviewed in line with the feedback.
• Keep track of your efforts in our CRM system and achieve KPIs and targets.

About Our Team

Join our dynamic Revenue team of over 150 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. Our 850+ teammates span 35 countries and represent 34 nationalities. We work hard together to revolutionise the hospitality sector and thrive in a collaborative, fun, and deeply committed environment.

What's in it for you?

Who You Are

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully.

We value the unique perspective and talents that you bring, and we’re excited to see how your light can shine within our team. We can’t wait to meet you and explore how we can grow and succeed together, illuminating the path toward a brighter future for the industry.

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