Talent.com
WFH Customer Support Specialist (Fintech)- Mandarin Speaker

WFH Customer Support Specialist (Fintech)- Mandarin Speaker

EYZ GlobalSeremban, Negeri Sembilan, Malaysia
2 hari lalu
Penerangan pekerjaan

Human Resources Executive | Talent Acquisition

  • Key Responsibilities :

Provide professional and empathetic support to customers via email and live chat.

  • Diagnose technical issues and Escalate complex cases to relevant teams with proper documentation.
  • Maintain accurate and organized records of all customer interactions using CRM tools.
  • Assist customers with account management, platform navigation, and troubleshooting.
  • Work collaboratively with team members to achieve performance goals and ensure customer satisfaction.
  • Qualifications and Skills :
  • Minimum 1–2 years of customer support experience, preferably in the fintech or crypto industry.

  • Hands‑on knowledge of cryptocurrencies, blockchain, or trading platforms is an added advantage.
  • Excellent written communication skills with strong attention to detail.
  • Ability to remain calm and efficient in high‑pressure situations.
  • Fast learner with a technical mindset and adaptability to new tools and platforms.
  • Strong problem‑solving skills and a customer‑first approach.
  • Other Requirements :
  • Stable internet connection and a dedicated workspace for remote work.

  • Willingness to work on rotational shifts, including weekends and public holidays.
  • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Customer Support Specialist • Seremban, Negeri Sembilan, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Bilingual Customer Support(Japanese-speaking)

    Bilingual Customer Support(Japanese-speaking)

    Internet Initiative Japan (IIJ)SelangorMalaysia, Selangor, Malaysia
    We are looking for bilingual professionals (Japanese and English) to join our Malaysia Support Center.In this role, you will provide customer support for clients across the globe, including Japan, ...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
    • Dinaikkan pangkat
    Mandarin Technical Support

    Mandarin Technical Support

    Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia
    Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Serve as the first point of contact for customers seeking technical assistance over the phone or...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Advisor II. Technical Support- Mandarin Speaker CL -11

    Advisor II. Technical Support- Mandarin Speaker CL -11

    ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia
    Technical Support- Mandarin Speaker CL -11.Technical Support- Mandarin Speaker CL -11.The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or throug...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Support Specialist (Mandarin & Malay Speaking)

    Customer Support Specialist (Mandarin & Malay Speaking)

    LittleLivesKajang Municipal Council, Selangor, Malaysia
    LittleLives is a fast-growing EdTech SaaS platform, supporting thousands of preschools across Singapore, Malaysia, Vietnam, and Indonesia. With over $3M in annual recurring revenue, we are on a miss...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Support Specialist - Mandarin Speaker

    Customer Support Specialist - Mandarin Speaker

    OX Human Resources ConsultanciesKuala Lumpur, Kuala Lumpur, Malaysia
    Senior HR & Talent Acquisition Specialist | Global Recruiter | FX industry Forex & CFDs | Emiratization | Crypto | Payment Solutions | Real Estate. The ideal candidate loves talking to people and pr...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Service Representative - Mandarin Support - Reservation Project

    Customer Service Representative - Mandarin Support - Reservation Project

    TPKuala Lumpur, Kuala Lumpur, Malaysia
    Be among the first 25 applicants.Do you have a passion for hospitality and customer service? Join Teleperformance Malaysia and be part of a global hotel reservation project!.Manage guest requests f...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Mandarin Customer Success Specialist - Banking Support

    Mandarin Customer Success Specialist - Banking Support

    Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Assist and educate customers on self-service and digital banking channels. Handle account / transaction inquiries and provide solutions.Conduc...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
    • Dinaikkan pangkat
    Customer Support Specialist (Mandarin Speaker)

    Customer Support Specialist (Mandarin Speaker)

    LEGENCY GROUP SDN BHDKuala Lumpur, Kuala Lumpur, Malaysia
    To handling customer inquires & provide solutions to all customer related problems.Providing high quality of customer service via Live Chat support. To be constantly guided by company's service stan...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Support Specialist (Mandarin & Malay Speaking)

    Customer Support Specialist (Mandarin & Malay Speaking)

    LittleLives IncPutrajaya, Putrajaya, Malaysia
    LittleLives is a fast-growing EdTech SaaS platform, supporting thousands of preschools across Singapore, Malaysia, Vietnam, and Indonesia. With over $3M in annual recurring revenue, we are on a miss...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Mandarin Speaking Customer Success Specialist (WFH)

    Mandarin Speaking Customer Success Specialist (WFH)

    TPMalacca City, Malacca, Malaysia
    Be among the first 25 applicants.Johor (Open to relocation tentatively by March 2026).Are you passionate about helping others and delivering great service? We’re looking for.Mandarin-speaking Custo...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
    • Dinaikkan pangkat
    Customer Support Specialist (Chinese Speaking)

    Customer Support Specialist (Chinese Speaking)

    NearaSubang Jaya, Selangor, Malaysia
    Customer Support Specialist (Chinese Speaking).Full Time • Operations • Remote.The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress o...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
    • Dinaikkan pangkat
    (Chinese and English) Customer Support Consultant, emails / live chats (Remote)

    (Chinese and English) Customer Support Consultant, emails / live chats (Remote)

    SupportYourAppSubang Jaya, Selangor, Malaysia
    Chinese and English) Customer Support Consultant, emails / live chats (Remote).Chinese and English) Customer Support Consultant, emails / live chats (Remote). Be among the first 25 applicants.Get AI-pow...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    WFH Customer Support Specialist (Fintech)- Mandarin Speaker

    WFH Customer Support Specialist (Fintech)- Mandarin Speaker

    EYZ GlobalSepang, Selangor, Malaysia
    Human Resources Executive | Talent Acquisition.Provide professional and empathetic support to customers via email and live chat. Diagnose technical issues and Escalate complex cases to relevant team...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
    • Dinaikkan pangkat
    Immediate Hiring- Mandarin Customer Success Specialist (Gaming Support)

    Immediate Hiring- Mandarin Customer Success Specialist (Gaming Support)

    Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia
    Immediate Hiring- Mandarin Customer Success Specialist (Gaming Support).Agensi Pekerjaan JobScoper Sdn.Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Specialist, Customer Service (Video / Voice Chat, Mandarin Support)

    Specialist, Customer Service (Video / Voice Chat, Mandarin Support)

    OKXKuala Lumpur, Kuala Lumpur, Malaysia
    At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving mill...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Customer Support Specialist - Mandarin

    Customer Support Specialist - Mandarin

    TPKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Support Specialist – Mandarin.TP is a global digital business services company, known for its global scale and local presence. We support our communities, clients, and the environment by de...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
    • Dinaikkan pangkat
    Customer Support Specialist (Chinese Speaking)

    Customer Support Specialist (Chinese Speaking)

    MultiplierSepang, Selangor, Malaysia
    Specialist, Customer Support (Chinese Speaking).Be among the first 25 applicants.The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
    • Dinaikkan pangkat
    Gaming Support - Mandarin Speaking

    Gaming Support - Mandarin Speaking

    TPKuala Lumpur, Kuala Lumpur, Malaysia
    Be among the first 25 applicants.BPO APAC hiring | Sales Recruitment | Talent Attraction & Sourcing Expert.Location : Teleperformance Malaysia (Kuala Lumpur) Gtower. Diploma or Degree in any field.Fr...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu