Tawaran kerja ini tidak tersedia di negara anda.
Service desk – Cantonese speaker
CognizantMalaysia1 hari lalu
Penerangan pekerjaanTroubleshooting skills on desktop and applications (MS office, Adobe etc) Knowledge on active directory, domain controllers, databases etc Exposure to password reset tools Troubleshooting skills on VPN connectivity, dial up, wireless routers Knowledge on active directory, domain controllers etc Exposure to password reset tools Troubleshooting experience using remote control tools Trouble shooting skills and experience in handling Exchange (Outlook) Troubleshooting skills on desktop and applications (AS400, Adobe etc) Troubleshooting skills on VPN connectivity, dial up, wireless routers Troubleshooting experience using remote control tools Trouble shooting skills and experience in handling Exchange (Outlook) Basic Knowledge in Mainframes Knowledge on operations / service delivery and ability to manage situations with minimum supervision. Business application knowledge(L1) for increased FCR. Good Analytical & Coordination skills are essential. Basic Customer service skills. Basic understanding of Computers and Troubleshooting skills required. Customer service orientation and ability to work in a team. Excellent Soft skill to handle global customers. Ability to perform in adverse situation.
Must Have Skills
- Good communication skills - Cantonese / English (Voice & Email)
- Knowledge / exposure on ticketing tools (e.g. Service Now)
- Basic Knowledge on ticket priorities and targets like SLA / OLA
- Knowledge in Business service / Assignment groups and Ticket Routing
- Basic understanding of Computers - Operating system (Windows 10 / Windows 11), Password reset / account unlock and Troubleshooting skills required.(E.g : - RSA / VPN, Blue / blank screen, Bit locker issue, etc. )
- Knowledge in Microsoft products (O365), Remote troubleshooting and software installations.
- Knowledge in Avaya softphone (Voice call).
- Ability to work effectively in office environment
Technical Skills
Mandatory : Good Knowledge in
Windows OS / MS product
and software Installation
Advantage
Desired Skills
Buat amaran kerja untuk carian ini
Service Desk Speaker • Malaysia
Pekerjaan yang berkaitan
About us Kreato Global, founded in 2020, is a BPO company specializing in providing comprehensive language solutions.We offer expertise in Medical Interpretation through Over-the-Phone Interpretati...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
PRISM+ is a Singapore-based e-commerce company selling consumer electronics such as TV gaming monitors, aircon, and ceiling fans.
Being part of PRISM+’s elite team of customer service professionals ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Come on board with Neo Group! Here's your chance to stir things up in the iGaming scene with us.We're not just expanding.
we're revolutionizing the entire game, mastering profitability with every n...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
As a Specialist / Assistant Manager in Service Optimization at GoGlobal, you will play a critical role in analysing, documenting, and optimizing our business processes.
You will work closely with vari...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Cantonese - International Interpreter Language : Cantonese Are you a skilled interpreter looking for a flexible and rewarding opportunity?.
We are seeking talented individuals proficient in Cantonese...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Location : Remote (Work from Home).Schedule : 8-5 Mon-Fri (PST;CST;EST).Compensation : $1,200 USD per month.We specialize in providing fencing solutions for residential, commercial, and industrial pro...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
Position : Mobile Interpreter (English & Mandarin / Cantonese ).Period of Employment : 12 months Contract / Renewable.Working Hours : 8 hours per day with 1 hour break in between / 40 hours per wee...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu Fluent in spoken English and Cantonese.Read and write in Cantonese (basic level).Willing to work permanent night shift , Can work from home (support US peak hours Pacific Time Zone).Maxis, Unifi, Y...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu 
- Dinaikkan pangkat
Advisor I, Customer Service – Vietnamese
ConcentrixMalaysia, Malaysia Advisor I, Customer Service – Vietnamese role at Concentrix.Join to apply for the Advisor I, Customer Service – Vietnamese role at Concentrix.
Ensure service delivered to our customers meets contrac...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Client Onboarding Analyst 1 (Mandarin proficiency)
Citigroup Inc.PahangMalaysia, Pahang, Malaysia At Citi, we connect millions of people across hundreds of cities and countries every day.We provide a broad range of financial services and products to our clients – whether they be consumers, corp...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Remote - Client Service Representative (Customer Services)
The Credit Pros IntlMalaysia, Malaysia Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY : .Unlock Your Potential in the Thriving Credit Industry!.Are you ready to take your career to new heights? At The Credit Pros, we believe...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
Cantonese Medical Interpreter
Kreato GlobalMYQuick Apply
Customer Service Officer Offshore (Remote)
PRISM+MYQuick Apply
Sales Call Center Agent (English-speaking)
Neo GroupMYQuick Apply
- Dinaikkan pangkat
Advisor I, Customer Service – URDU
ConcentrixMalaysia, Malaysia Advisor I, Customer Service – URDU.A global technology and services leader that powers the world’s best brands, today and into the future.
We’re human-centered, tech-powered, intelligence-fueled.Eve...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Financial Services Complaints Team Leader
TeleperformanceMalaysia, Malaysia Financial Services Complaints Team Leader.Management Responsibility for : .Management of a Team up to 15 Complaints handlers.
Full time ( 40 hours per week).Main responsibilities of the role include l...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
- Dinaikkan pangkat
Telemarketer
Ferbiey Holdings Sdn BhdMalaysia, Malaysia Director of Operations at Ferbiey Holdings | Navigating the currents of humanitarian aid, steering CSR initiatives, and lighting pathways to….
We’re on the lookout for go-getter Telemarketers to joi...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
Service Optimization Specialist / Assistant Manager
GoGlobalMYQuick Apply
- Dinaikkan pangkat
Junior IT Global Service Desk Specialist
SwarovskiMalaysia, Malaysia At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create.We are looking for a Junior IT Global Service Desk Specialist where you will get a chance to w...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
Cantonese Interpreter
ContactLink SolutionsMYQuick Apply
- Dinaikkan pangkat
- Baharu!
Work From Home Phone Support Agent - Day & Night Shifts
Mashreq BankMalaysia, Malaysia Progressive Technology is seeking highly motivated, customer-focused individuals to join our dynamic team as Work From Home Phone Support Agents.
In this role, you will be the voice of our company, ...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
- Dinaikkan pangkat
Advisor I, Customer Service – Malay
ConcentrixMalaysia, Malaysia Advisor I, Customer Service – Malay.A global technology and services leader that powers the world’s best brands, today and into the future.
We’re human-centered, tech-powered, intelligence-fueled.Ev...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Customer Service - Asia
ScalesourceMYQuick Apply
English to Mandarin / Cantonese Interpreter
Two95 International Inc.MYQuick Apply
Hiring English To Cantonese To English Interpreters
Two95 International Inc.MYQuick Apply
- Dinaikkan pangkat
- Baharu!
Customer Service (Mandarin Speaker) | Award Winning Property Company
Career HorizonsMalaysia, Malaysia This role is giving supports to property negotiators including answering their enquiries across the globe.The ideal candidate will be passionate to provide highest level of service and resolving is...Tunjukkan lagiKemas kini terakhir: 4 jam yang lalu
- Dinaikkan pangkat
Advisor II. Technical Support- Mandarin Speaker CL -11
ConcentrixMalaysia, Malaysia Technical Support- Mandarin Speaker CL -11.Concentrix is a global technology and services leader that powers the world’s best brands.
We’re human-centered, tech-powered, intelligence-fueled.Every da...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Telesales Specialist (English + Chinese)
KPay GroupMalaysia, Malaysia In this role, you’ll play a key part in.KPay’s innovative payment solutions, and.This position is ideal for someone who thrives in a high-energy sales environment, enjoys speaking with people, and ...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu