Key Account Executive / Manager

Customer Relationship Management

• Visit customers / retailers regularly to understand their needs, resolve issues, and build strong relationships.
• Expand relationships with existing customers by proposing solutions that meet their objectives.
• Serve as the communication link between key customers / retailers and internal teams.
• Resolve issues and complaints to maintain trust and align with business objectives.
• Ensure optimal display locations and adherence to planograms.
• Collaborate with marketing to execute promotions and generate high sales volume.
• Prepare and implement strong selling stories based on inputs from Marketing, Category Marketing, and Key Account teams.
• Monitor and report on promotional effectiveness and sales performance.
• Support merchandising efforts by identifying display locations and collaborating with product specialists.

Other Tasks

• Ensure timely and accurate customer payments
• Ensure collections and aging are up to date for assigned accounts.
• Perform other duties as assigned.

Requirements

• Diploma / bachelor's degree in marketing / business / supply chain or equivalent.
• Minimum 3 years’ experience in related field.
• A hands‑on, proactive, independent, responsible, high integrity, detail and result‑oriented person.
• Good task management and cross‑functional team coordination skills (a team player)
• Excellent communications skills, collaborate easily with others, and adapt agilely.
• Possess own transport.

Job Type

• Full‑time
• Permanent

Benefits

• Health insurance
• Medical Outpatient
• Opportunities for promotion
• Subsidy Parking

Seniority Level

• Mid‑Senior level

Job Function

• Sales and Business Development

Industries

• Manufacturing

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