Overview
Reporting to the Head of Underwriting, the Head of Consumer & Retail Underwriting oversees the management of the Consumer & Retail underwriting portfolio (which includes Motor, PA, Health and Fire). Responsibilities include leading the development and execution of underwriting strategies and driving profitable growth within this underwriting segment.
Responsibilities
- Implement strategies for Consumer & Retail lines segment to optimize portfolio performance, mitigate risks and drive profitability in line with GEGM objectives
- Monitor and analyze portfolio performance, key metrics and industry trends to identify opportunities for improvement and growth
- Provide leadership and guidance to the Consumer & Retail lines underwriting team, ensuring adherence to underwriting guidelines, policies and regulatory requirements
- Oversee the underwriting process, reviewing and approving complex risks, and providing technical expertise on the lines underwriting matters
- Foster a culture of collaboration, knowledge-sharing, and continuous improvement within the team
Market Orientation
Identify and evaluate new business opportunities within the lines’ segment, collaborating with Business Units to expand market presence and drive growthWork closely with external producers and internal stakeholders to understand their needs, tailor insurance solutions, and effectively communicate underwriting strategies and value propositionAny other assignments or additional responsibilities assigned by the Head of Underwriting to support the overall goals and objectives of the department and GEGMAs part of the leadership team, shape the organisation’s culture and conduct environment aligned to the organisation’s Core Values. Champion culture and conduct behavioural expectations within the teamTakes accountability for business and regulatory compliance risks and takes appropriate steps to mitigate the risksMaintains awareness of industry trends on regulatory compliance, emerging threats and technologies to understand the risk and safeguard the companyHighlights potential concerns / risks and proactively shares best risk management practicesQualifications & Attributes
Minimum Degree holder and / or CAII / AMII / AAII8 to 12 years’ experience in underwriting the relevant classes of insuranceKnowledge in General insurance, insurance operations, BNM & PIAM regulations, market intelligence and underwritingLeadership, problem solving, interpersonal skills, impact, business expertise, business acumen, underwriting skill and analytical skillsDemonstrates alignment with the organisation’s core values through expected behavioursHigh integrity, accountability, and teamworkInitiative to improve current state and adaptability to changeHow you succeed
Champion and embody our Core Values in everyday tasks and interactionsDemonstrate integrity and accountabilityTake initiative to drive improvements and embrace changeTake accountability for business and regulatory compliance risks, implementing effective mitigation measuresEntity & Employment
Entity : Great Eastern General Malaysia
Employment Type : Permanent
EEO & Agency
To all recruitment agencies : Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
About Great Eastern
Established in 1908, Great Eastern places customers at the heart of everything we do. Our core values are Integrity, Initiative and Involvement, guiding us to embrace behaviours that reflect these values and uphold our promise to customers. We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours.
We embrace inclusivity and provide equal opportunity for all employees. Since 2018, Great Eastern has been a signatory to the United Nations Principles of Sustainable Insurance, with ESG considerations guiding our decisions and actions.
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