Senior Manager – Finance ServiceNow Developer

We are seeking an experienced ServiceNow Developer (mid-to-senior level) to build and lead our ServiceNow capability within Finance. In this role, you will own the business development and administration of the ServiceNow platform, from maintaining and enhancing workflows that drive digital transformation for Finance processes. You will work closely with Finance teams (e.g. invoicing, accounting, budgeting, approvals) to translate their requirements into efficient ServiceNow workflows . As a senior member, you will lead projects from conception to delivery, coordinate with both technical and non-technical stakeholders, and establish best practices to ensure the platform's success. This role offers the opportunity to shape our ServiceNow roadmap within Finance and grow into a team lead, guiding junior members in the near future.

Background and Purpose :

Through FFP we are looking to build a sustainable growth platform by driving more consistent performance across each of our markets through modernization of our organizational model and technology platform.

As part of this modernization there is a need to create a Finance centre of excellence to manage and run data governance processes. Through the Future Finance Programme (FFP), the candidate will need to operationalize newly designed data governance processes and ensure they are running effectively within BAU.

The role purpose is as follows :

• Establishing and scaling the ServiceNow platform within a dynamic finance and insurance environment.
• Support both IT and business stakeholders by designing, developing, and maintaining digital workflows—especially those co-created with citizen developers.
• Drive automation, streamline finance-related processes, and deliver tailored ServiceNow solutions aligned with business priorities.
• This position will serve as a key technical leader for ServiceNow initiatives within a Business context.

The key deliverables :

Principal Accountabilities :

Candidate Requirements :