Network & Server Engineer (Senior Executive)

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We are seeking an experienced and highly capable role that oversees the health, security, and performance of IT infrastructure at HELP International School. The Network, Server & Security Engineer acts as the first line of defence, ensuring our networks are fast and reliable, servers are stable and efficient, and all systems are well protected from digital threats.

Responsibilities

• Design, configure, and manage network infrastructure, including routers, switches, wireless, firewalls, and VPNs.
• Monitor network performance and troubleshoot issues to ensure high availability and optimal speed.
• Implement and manage network security protocols and access controls.
• Install, configure, and maintain physical and virtual servers (Windows and Linux).
• Manage and monitor server performance and storage, including the SAN system.
• Responsible for server disaster recovery and business continuity plans.
• Perform regular system updates, patching, and preventative maintenance.
• Configure and maintain security systems, including firewalls, intrusion detection / prevention systems (IDS / IPS), and antivirus solutions.
• Monitor security logs and alerts to identify and respond to potential threats and vulnerabilities.
• Conduct regular security audits and vulnerability assessments.
• Provide advanced technical support for network, server, and security-related issues.
• Create and maintain detailed documentation for all infrastructure configurations, processes, and procedures.
• Collaborate with other IT teams and departments to support business objectives.
• Stay up to date with emerging technologies, security trends and threats and apply the knowledge to enhance the school’s framework.

Requirements

Preferred Qualifications

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The HELP International School is part of the HELP International Corporation Berhad (HELP Group), the investment holding company for its various businesses, which are primarily in the field of education.

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