Bilingual (English & Japanese) Sales Specialist | IT Services & System Integration

We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions. The ideal candidate will have extensive experience in B2B technology sales, strong relationship-building skills, and a proven track record of exceeding sales targets in the competitive IT industry.

Job Responsibilities

1) Lead Generation & Prospecting :

• Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.
• Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.

Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.

Solutions Selling & Technical Understanding :

Develop a strong understanding of our core system integration offerings, including but not limited to : Key Focus Solutions : Own Managed Services (e.g., Firewall Managed Services, IT Help Desk Services, RPAM Service & etc).

Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.

Sales Cycle Management :

Prepare and present comprehensive proposals, quotation, and contracts in the client's preferred language (Japanese or English, often a blend).

Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.

Client Relationship Management :

Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.

Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.

Market Intelligence & Strategy :

Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape.

Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.

Reporting & Administration :

Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format.

Qualifications : Education :

Bachelor's degree in information technology, Computer Science, Business Administration, Marketing, or a related technical field.

Language Proficiency :

Native or Near-Native fluency in Japanese, both written and verbal. (Essential for technical documentation, Director and Head Quarter personnel communication).

Native or Near-Native fluency in English, both written and verbal. (Essential for local clients, local internal team communication).

Experience :

Minimum of 5 years of proven experience in sales, business development, or account management within an IT System Integrator, IT Solutions Provider, or IT Vendor environment.

Experience navigating the Malaysian IT market and understanding Japanese-Oriented Company business nuances is a strong plus.

Skills :

Exceptional communication, presentation, and negotiation skills in both required languages, capable of simplifying complex technical concepts for business stakeholders.

Work Location : Petaling Jaya

Remuneration

RM7,000 - RM10,000

Consultant in charge

Job Types : Full-time, Permanent

Pay : RM7, RM10,000.00 per month

Application Question(s) :

Experience :

Language :

Work Location : In person