Executive - Admissions (80075)

JOB SUMMARY :

Sunway Education Group is seeking an Executive – Admissions within Sunway International School to drive student enrolment, deliver counselling services, manage CRM initiatives, and build strong relationships with stakeholders. The role supports admissions operations while enhancing customer experience across platforms.

KEY RESPONSIBILITIES

• Deliver programme counselling and manage student admissions and enrolment process for both local and international students.
• Liaise and build relationships with prospective students, parents, local / international agents and colleagues. This includes attending to walk-in, phone-in, online chat and email enquiries professionally.
• Maintain proper records in the School's management system (EMX), in compliance with the requirements of Sunway Education Group (SEG) and relevant authorities.
• Maintain proper records in the Customer Relationship Management (CRM) System and support CRM initiatives, including lead nurturing and personalized engagement strategies, to enhance the overall customer experience and increase enrolment conversions.
• Provide administrative support to the Admissions Office to ensure smooth operations.
• Support all SEG Marketing and International Office initiatives. This includes working closely with other support services within SEG.

REQUIREMENTS

We appreciate the interest of all applicants for this position. Please note that only shortlisted candidates will be contacted.