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Defines and manages the processes and management systems within operational functions to support transaction processing and other administrative activities, ensuring goals align with the organization's objectives. Job Accountabilities - Key Responsibilities
Ensure operational and system policies and procedures are implemented and monitored effectively. Drive the implementation of appropriate operating standards and principles across operations, sharing best practices and achieving commercial benefits. Develop and establish a cost-effective operating model across all operational functions, including key performance indicators, business metrics, and external benchmarking to facilitate decision-making. Align objectives and priorities with the organization’s vision and values, ensuring team actions support organizational goals. Promote a culture of continuous improvement and learning by consulting with other managers on operational development needs. Serve as a senior contact for operational leaders and stakeholders, participating in leadership meetings to guide policy, projects, and change initiatives. Job Qualifications
Required : Bachelor's degree in Business Administration, Finance, Banking, or related field. 3-5 years of experience in bancassurance administration, banking operations, or similar roles in financial services. Strong knowledge of insurance and banking products, especially in bancassurance. You are the heart & soul of Zurich! At Zurich, we encourage thinking outside the box and challenging the status quo. We focus on positives and ask, "What can go right?" We value our employees' experience and skills, offering diverse opportunities across business areas to support your career growth within Zurich.
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Executive Executive • Kuala Lumpur, Malaysia