As a Kaleris Support Engineer, you will be responsible for providing first and second level support to Kaleris TOS end users. You must demonstrate superior communication and organizational skills to respond to diverse and sometimes urgent customer needs. You will troubleshoot and develop detailed cases related to software defects for sustaining engineers and create workaround processes when standard processes fail.
Our Support Engineers work closely with other technical resources to ensure timely resolution or escalation of incoming service issues always demonstrating an ability to understand technical issues related to Navis software.
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Support Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia