Customer Service Officer

Responsibilities

• Actively participate in daily sales order management activities encompassing document, information, product and operations workflows.
• Ensure timely and flawless creation of sales orders in the system and processing of the same to meet customer request date.
• Liaise with customers on order forecast and delivery schedule.
• Coordinate with production and logistics departments to ensure timely delivery.
• Expedite customer orders to secure on-time delivery.
• Handle customers shipment requests.
• Notify planner on the customer ordering to obtain target or planning date delivery.
• Work with internal teams and customers to resolve materials shortage.
• Follow-up with planner on the committed delivery date.

Job Requirement

Application Questions

About the Company

Alliance Contract Manufacturing Sdn Bhd (ACM) is a manufacturing group with global presence and a RM360 million annual turnover. We provide full-value-chain integrated manufacturing solutions including Design & Value Engineering, Procurement, Process Engineering, Parts Manufacturing (machining and sheet metal), Welding, Assembly & Test and Logistics.

#J-18808-Ljbffr