Account Manager

Cloudwise WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Account Manager

Direct message the job poster from Cloudwise

Talent Acquisition | Building IT Operations Teams for Digital Transformation | Singapore, Malaysia, Hong Kong, UAE | Cloudwise

About the role

The Account Manager in Malaysia will play a supportive role in driving new business development and expanding Cloudwise's market presence within an assigned territory. This role will report to the SEA Sales Director. This position is ideal for an ambitious and proactive individual eager to develop their sales career in the technology sector, focusing on assisting with new customer acquisition and nurturing client relationships under the guidance of senior team members.

Key Responsibilities

• Own and drive the end-to-end sales cycle for the assigned territory, focusing intensely on new customer acquisition, pipeline growth, and closing high-value deals.
• Develop and execute focused Strategic Account Plans for named Major Accounts to maximize long‑term sales growth, revenue generation, and market coverage.
• Deliver committed sales targets by actively engaging with potential customers' senior management, networking strategically, and personally driving complex deal closure.
• Proactively develop and manage the opportunities pipeline, ensuring accurate and consistent sales forecasting.
• Provide consultative sales expertise in the domain of AIOps / ITSM / ITOM, positioning yourself as a trusted advisor on IT Operations strategy.
• Lead the creation and delivery of professional technical presentations and business proposals / tenders tailored to specific customer requirements.
• Actively network and engage with customer executives to deeply understand their overall business strategy, key drivers, and IT roadmap.
• Identify the customer’s business and IT strategy to architect and drive innovative solutions that deliver measurable value and improve profitability and customer satisfaction.
• Passionately lead strategic conversations, deliver compelling business reviews, and facilitate high-level technical discussions to secure client buy‑in.

Knowledge, skills, certifications, and experience

Who We Are

Cloudwise accelerates digital transformation in healthcare, education and financial services. We design and deliver intuitive, high‑impact ITSM and observability solutions that evolve with our clients’ needs. Guided by integrity, customer focus and community contribution, we foster an inclusive workplace where every idea is valued.

Cloudwise Pte Ltd is an equal‑opportunity employer; all qualified applicants are considered without regard to age, race, religion, gender, gender identity, disability or any other protected characteristic.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

IT Services and IT Consulting

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