Job Responsibilities
- Overall accountable and responsible for delivery of performance testing services for one or more applications and / or projects under the client's domain such as Digital Banking, Wealth, Payment etc.
- Involved in performance test designing, planning, and reporting process.
- Study the non-functional requirements across applications and derive performance testing strategy for impacted systems / applications and interfaces.
- Work with TCOE engineering and Governance team to review the NFT process and guidelines aligned to SDM process from time to time.
- Manage and oversee the day-to-day delivery of performance test services by client-appointed vendors in the conduct of testing.
- Work with testing service providers and other client stakeholders to review, provide feedback, and sign off on the test strategy, test plans, and other artefacts for testing service delivery.
- Coordinate with the Test Governance team to ensure adoption of testing methods, standards, and tools, and to coordinate any health checks or audits.
- Engage with various client stakeholders (including but not limited to, application, security, infrastructure, business), and testing service providers to ensure testing services meet the client's objectives and demand.
- Act as the first point of escalation for any issues raised by client stakeholders or testing service providers.
- Quantify, manage, track, and report test-related statuses, SLAs, and KPIs, ensuring that defined testing transformation SLA and KPI targets are met.
- Drive and collaborate with all client stakeholders and test service providers to plan all testing-related deliveries.
- Participate and contribute in forums, as required, to drive testing transformation and innovation.
- Work closely with the Test Engineering Lead to provide inputs around domain-specific test engineering requirements and ensure that they are met.
- Establish and maintain effective working relationships with Vendor Test Managers / Test Leads for the respective domains.
- Engage stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.
- Apply functional knowledge in software quality engineering for web and mobile applications, backend integration (Retail Fintech Application).
- Develop test strategies covering stress tests, performance tests, load tests, endurance tests, and failover tests.
Job Requirements
Bachelor's or Master's degree in computer engineering or related field.Proven working experience in test delivery or equivalent role with10–15 years of relevant experience
in large and complex organizations, preferably in Banking and Finance, and at least
5 years' senior manager experience
in performance testing.
Manage overall performance testing end-to-end across client domains such as Digital, Enterprise, Core Banking, Wealth, Cards, etc.Study non-functional requirements across applications and derive performance testing strategy for impacted systems / applications and interfaces.Work with TCOE engineering and Governance team to review NFT processes and guidelines aligned to SDM processes.Design and execute performance test plans, scenarios, and scripts related to application performance, capacity, and resiliency usingLoadRunner or JMeter
Expertise in complex environments integrating multiple downstream systems and MQs, including mainframe, core banking, and AS400 systems.Analyze, review, and present performance results with recommendations to delivery teams and business groups.Strong ability with performance data and reporting (metrics selection, monitoring, and reporting).Hands-on experience withLoadRunner, Performance Center, Apache JMeter
, and APM tools such as
Splunk, Grafana, BMC
Experience scheduling batch jobs fromControl-M, AS400, and Mainframe
, and collecting job-level metrics and infrastructure utilization.
Collaborate with development and DevOps teams to troubleshoot and improve identified performance bottlenecks.Document software defects usingJIRA
and communicate them to developers.
Promote a high-performance culture with integrity, teamwork, and innovation.Experience inAgile
environments.
Proficiency withLRE Performance Center
usage and integration.
Knowledge of scalable, distributed systems and service virtualization.Proficiency incloud environments
and understanding of performance trade-offs.
Skilled in forecasting, requirement gathering, delivery execution, and timeline management.Comfortable working with individuals and teams globally.Experience with multiple protocols :HTTP / HTTPS, RTE, REST, SOAP, JSON
Ability to build and maintain scalable, configurable test scripts using LoadRunner.Strong experience analyzing scalability, throughput, and load testing metrics.Knowledge of comparing system performance across varying physical resources (CPU, RAM, Disk, Network, AWR reports) with improvement recommendations.Ability to measure, report, and recommend performance SLAs.Proven experience in building performance benchmarks, workloads, and performance analysis.Experience in testing standards, methodologies, frameworks, and delivery models (Agile, Hybrid Agile, Waterfall, DevOps).Strong stakeholder management skills with ability to collaborate effectively.Experience in managing multiple vendors and multi-cultural, diverse, distributed teams.Experience with tools such asJIRA, Confluence, Tosca, Selenium, LoadRunner / Performance Center / Sitescope, HP ALM / Quality Center