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Non Functional Test Lead

Non Functional Test Lead

IITMatrixKuala Lumpur, Kuala Lumpur, Malaysia
17 hours ago
Job description

Job Responsibilities

  • Overall accountable and responsible for delivery of performance testing services for one or more applications and / or projects under the client's domain such as Digital Banking, Wealth, Payment etc.
  • Involved in performance test designing, planning, and reporting process.
  • Study the non-functional requirements across applications and derive performance testing strategy for impacted systems / applications and interfaces.
  • Work with TCOE engineering and Governance team to review the NFT process and guidelines aligned to SDM process from time to time.
  • Manage and oversee the day-to-day delivery of performance test services by client-appointed vendors in the conduct of testing.
  • Work with testing service providers and other client stakeholders to review, provide feedback, and sign off on the test strategy, test plans, and other artefacts for testing service delivery.
  • Coordinate with the Test Governance team to ensure adoption of testing methods, standards, and tools, and to coordinate any health checks or audits.
  • Engage with various client stakeholders (including but not limited to, application, security, infrastructure, business), and testing service providers to ensure testing services meet the client's objectives and demand.
  • Act as the first point of escalation for any issues raised by client stakeholders or testing service providers.
  • Quantify, manage, track, and report test-related statuses, SLAs, and KPIs, ensuring that defined testing transformation SLA and KPI targets are met.
  • Drive and collaborate with all client stakeholders and test service providers to plan all testing-related deliveries.
  • Participate and contribute in forums, as required, to drive testing transformation and innovation.
  • Work closely with the Test Engineering Lead to provide inputs around domain-specific test engineering requirements and ensure that they are met.
  • Establish and maintain effective working relationships with Vendor Test Managers / Test Leads for the respective domains.
  • Engage stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.
  • Apply functional knowledge in software quality engineering for web and mobile applications, backend integration (Retail Fintech Application).
  • Develop test strategies covering stress tests, performance tests, load tests, endurance tests, and failover tests.

Job Requirements

  • Bachelor's or Master's degree in computer engineering or related field.
  • Proven working experience in test delivery or equivalent role with
  • 10–15 years of relevant experience

    in large and complex organizations, preferably in Banking and Finance, and at least

    5 years' senior manager experience

    in performance testing.

  • Manage overall performance testing end-to-end across client domains such as Digital, Enterprise, Core Banking, Wealth, Cards, etc.
  • Study non-functional requirements across applications and derive performance testing strategy for impacted systems / applications and interfaces.
  • Work with TCOE engineering and Governance team to review NFT processes and guidelines aligned to SDM processes.
  • Design and execute performance test plans, scenarios, and scripts related to application performance, capacity, and resiliency using
  • LoadRunner or JMeter

  • Expertise in complex environments integrating multiple downstream systems and MQs, including mainframe, core banking, and AS400 systems.
  • Analyze, review, and present performance results with recommendations to delivery teams and business groups.
  • Strong ability with performance data and reporting (metrics selection, monitoring, and reporting).
  • Hands-on experience with
  • LoadRunner, Performance Center, Apache JMeter

    , and APM tools such as

    Splunk, Grafana, BMC

  • Experience scheduling batch jobs from
  • Control-M, AS400, and Mainframe

    , and collecting job-level metrics and infrastructure utilization.

  • Collaborate with development and DevOps teams to troubleshoot and improve identified performance bottlenecks.
  • Document software defects using
  • JIRA

    and communicate them to developers.

  • Promote a high-performance culture with integrity, teamwork, and innovation.
  • Experience in
  • Agile

    environments.

  • Proficiency with
  • LRE Performance Center

    usage and integration.

  • Knowledge of scalable, distributed systems and service virtualization.
  • Proficiency in
  • cloud environments

    and understanding of performance trade-offs.

  • Skilled in forecasting, requirement gathering, delivery execution, and timeline management.
  • Comfortable working with individuals and teams globally.
  • Experience with multiple protocols :
  • HTTP / HTTPS, RTE, REST, SOAP, JSON

  • Ability to build and maintain scalable, configurable test scripts using LoadRunner.
  • Strong experience analyzing scalability, throughput, and load testing metrics.
  • Knowledge of comparing system performance across varying physical resources (CPU, RAM, Disk, Network, AWR reports) with improvement recommendations.
  • Ability to measure, report, and recommend performance SLAs.
  • Proven experience in building performance benchmarks, workloads, and performance analysis.
  • Experience in testing standards, methodologies, frameworks, and delivery models (Agile, Hybrid Agile, Waterfall, DevOps).
  • Strong stakeholder management skills with ability to collaborate effectively.
  • Experience in managing multiple vendors and multi-cultural, diverse, distributed teams.
  • Experience with tools such as
  • JIRA, Confluence, Tosca, Selenium, LoadRunner / Performance Center / Sitescope, HP ALM / Quality Center

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