Mandarin Speaking E-Commerce Specialist
GLOBAL OUTSOURCING GROUPHulu Kelang, Selangor, Malaysia5 days ago
Job descriptionManage daily operations of platforms (Shopee, Lazada, TikTok Shop, website). Oversee product listing accuracy, pricing updates, inventory tracking, and order fulfillment coordination. Execute promotions, flash sales, and campaign participation. Liaise with platform representatives for mega sales events. Sales & Performance Optimization : Monitor KPIs such as conversion rate, average order value, and traffic-to-sales ratio. Recommend and implement strategies to improve sales performance and profitability. Marketing & Campaign Management : Manage paid ads, vouchers, and platform marketing tools to boost traffic and conversion. Create content calendars and coordinate with designers for banners, visuals, and product videos. Cross-Functional Collaboration : Coordinate with product and brand teams to align marketing direction, product launches, and promotional plans. Reporting & Analysis : Use analytical tools (Google Analytics, platform dashboards) to drive data-informed decisions. Diploma / Degree in Marketing, Business, E-commerce, or related field. Minimum 3 years experience in e-commerce or digital marketing, preferably in a similar industry. Hands‑on experience with major platforms (Shopee, Lazada, TikTok Shop, Shopify, etc.). Good analytical skills with a data‑driven mindset. Proficiency in Excel, Google Analytics, and digital ad platforms. Good communication, organization, and multitasking abilities. Creative, detail‑oriented, and capable of working independently in a fast‑paced environment. Proficient in Mandarin and English. Work location : Kajang. No issue working in Kajang. Basic salary up to RM 6,000 (subject to experience). Location : Kajang, Malaysia. Business nature : Herbal Industry. Seniority Level : Executive Employment Type : Full‑time Job Function : Marketing Industries : Technology, Information and Internet
Mandarin Speaking E-Commerce Specialist – GLOBAL OUTSOURCING GROUP
Senior E-commerce Executive role responsible for driving online sales performance through effective management of e-commerce platforms, digital marketing activities, and product merchandising.
Pay Range
Base pay range : Based on skills and experience. Discuss with recruiter for details.
Responsibilities
- E-commerce Operations :
Set up new e-commerce department from zero, including workflow development, SOPs, and platform integration.
Analyze sales performance and customer behavior to identify growth opportunities.
Plan and execute online marketing campaigns with marketing and creative teams.
Work closely with supply chain, logistics, and customer service teams to ensure excellent customer satisfaction.
Prepare performance reports on sales, ROI, and campaign effectiveness.
Requirements
Benefits & Location
Employment Details
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Ecommerce Specialist • Hulu Kelang, Selangor, Malaysia
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