October Intake - English Customer Service [Airlines Industry]

October Intake - English Customer Service (Airlines Industry)

Handle inbound and outbound calls from customers via various channels. Provide professional and knowledgeable service while delivering an exceptional customer experience Establish strong customer relations with internal and external customers Complete data input with a high level of speed and accuracy Ensure department and individual goals are consistently met Other duties assigned by company leadership Job requirements : Candidate must possess at least an SPM and above. Strong English language skills (Written and spoken) Have a customer-oriented attitude Adaptable to changing priorities and able to handle situations with empathy, integrity and sincerity Able to work 24 hour rotational shift and on weekends. Minimum 6 months of Customer Service / Airline experience in contact center will be an advantage Fresh Graduates are welcome! Salary & Benefits : Comprehensive training program (with salary) for new hires Competitive KPI-based incentives Exclusive corporate discounts and deals Generous annual leave entitlement EPF and SOCSO contributions Health and life insurance coverage Dental and optical claims Medical coverage Convenient access to LRT / KTM Subang Jaya via an integrated link bridge Unlock job insights

Salary match Number of applicants Skills match Your application will include the following questions : Do you have customer service experience? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Support Role? Which of the following languages are you fluent in? How would you rate your English language skills? How much notice are you required to give your current employer? Call Centre & Customer Service More than 10,000 employees IGT Services And Technologies KL Sdn Bhd is a technology company based in Kuala Lumpur, Malaysia. Established in 2010, the company specializes in providing innovative IT solutions and services to clients across various industries. With a mission to deliver cutting-edge technology solutions that drive business growth and efficiency, IGT aims to be a trusted partner for its clients. The company's services include software development, IT consulting, cybersecurity solutions and project management. IGT's vision is to be a leading technology provider in the region known for its commitment to excellence and customer satisfaction. Objectives include expanding its client base & fostering innovation. Perks and benefits Employee Recognition & Insurance Coverage Professional Development & Company Culture Competitive Salary Rewards & Benefits Package To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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