Customer Service Representative - Mandarin (Work from Home)

Overview

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (Mandarin-speaking) WORK FROM HOME . In this role, you will be the first point of contact for our customers, delivering exceptional service through email, live chat, and phone calls . You will be responsible for handling inquiries, resolving issues, and ensuring a positive customer experience

Qualifications

• Proficiency in Mandarin (spoken and written) and English
• Previous experience in customer service or call center environment is an advantage, but fresh graduates are welcome to apply
• Strong communication and problem-solving skills
• Ability to handle multiple tasks and work under pressure
• Flexibility to work on rotational shifts, including weekends and public holidays
• Willing to work night shift

What We Offer

Responsibilities

Seniority level

Employment type

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