Customer Service Experience (Bilingual Mandarin English)

Overview

Customer Service Experience (Bilingual Mandarin English)

This range is provided by Daythree. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Focusing diligently on voice & non-voice channels to swiftly address customer queries and take ownership of their concerns
• Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
• Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
• Embracing accountability for individual KPIs and working cohesively towards team goals
• Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
• Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
• Upholding the utmost integrity and confidentiality standards by safeguarding customer information at all times

Qualifications

Job Benefits

Job Details

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