Hotel Front Office Supervisor

Overview

We are looking for a dynamic and customer-focused Front Office Supervisor to lead and oversee the daily operations of our front desk. The ideal candidate will ensure exceptional guest service, manage the front office team effectively, and create a welcoming environment for guests and staff alike.

Responsibilities

• Supervise and support the front office team to ensure smooth operations and outstanding guest service.
• Handle guest inquiries, complaints, and special requests professionally and promptly.
• Assist in training, mentoring, and evaluating front desk staff to maintain high service standards.
• Manage daily tasks, including check-ins, check-outs, and room assignments.
• Monitor and maintain the front desk\'s appearance, ensuring it is tidy and organized.
• Coordinate with other departments (e.g., housekeeping) to ensure seamless service.
• Handle cash, billing, and accounting tasks accurately, following company policies.
• Monitor guest feedback and work on continuous improvement initiatives.

Qualifications

Requirements

Benefits

How to apply

Interested candidates are encouraged to send their resumes to or whatsapp (by text only) us at (Miss Wany)

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