Specialist, Account Manager (Vietnamese Speaker)

Overview

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Specialist, Account Manager (Vietnamese Speaker) to join our team.

Responsibilities

• Ensure client’s customers are consistently satisfied with the client’s products and services, and resolve escalated issues
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives
• Evaluate the client\'s customer needs and propose potential solutions
• Serve as a single point of contact for the client customer and may coordinate the work of client service teams
• Utilize data to successfully remediate customer concerns / roadblocks prohibiting satisfaction
• Manage external competitive pressures and effectively handle objections
• Work with multiple stakeholders, building effective relationships with decision-makers at all levels
• Responsible for managing sales territory and achieving monthly quotas
• Negotiate skillfully in tough situations
• Identify risk and barriers to success; develop contingency plans when necessary
• Identify opportunities for additional product or service sales
• Use data to help influence buying / renewal process

Qualifications

Location

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements

English (Required), Vietnamese (Required)

Time Type

Full time

#J-18808-Ljbffr