Customer Service Officer (UP TO RM5000!)

Customer Service Officer (UP TO RM5000!)

Competitive Salary Starting from RM4,000 - RM5,000 !!

Kickstart Your Career with Us!

Looking for a role where you can grow professionally and earn more as you advance? Join our dynamic team as a Customer Service Executive — and unlock your potential to be promoted to a Sales Consultant based on your performance.

We provide all the tools, support, and training you need to succeed — and reward those who go the extra mile.

Job Description

Reporting to the Center Manager, the Customer Service Officer is the first contact point for clients and visitors to our center. As part of the team, the front desk executive’s role is to assist in the smooth and efficient running of the center, to adhere to protocols at all times in line with the company strategy, goals and values; and be knowledgeable about the services we provide.

Responsibilities

• Provide quality customer service at all times; greet customers in a professional, friendly and polite manner
• Proactively assist customers in an informative and helpful way on enquiries relating to their appointment bookings and follow-up promptly on customers’ requests
• Constant monitoring of the appointment system to maximize available appointment time
• Handle payment transactions and ensure accuracy of records
• To maintain and accurately file records and update client’s information
• Assist with inventory management
• Any ad hoc duties requested by the center manager / operations executive

Requirements

Working Location

Mid Valley, KL

Benefits

Interested candidates are welcomed to apply online with a comprehensive resume, via the \"APPLY NOW\" button below.

We regret that only shortlisted candidates will be notified.

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