This job offer is not available in your country.

Bank Customer Service Exec Fresh Grad|RM4.5k basic|Near MRT|Shift

Private AdvertiserNovotel Kuala Lumpur City Centre, Kuala Lumpur, Malaysia

1 day ago

Job description

Responsibilities :

Handle SG customer inquiries & complaints regarding banking services and products via phone call.
Ensure highest standard of service delivery on personalized phone services to customers.
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintain database.

Requirements :

Fluent in spoken English and able to read & write in English. Mandarin is an added advantage to support Mandarin speaking customer.

SPM holder with 5 years full time working experience, Diploma holder with 2 years full time working experience, Fresh Degree holders are welcome.

Additional Info :

Earliest shift start at 6am. Latest shift end by 3am (For Senior Officer only)

Junior officer / Fresh entry's latest shift will normally start at noon / end by 12am.

9.5 hours per shift including 1 hour meal break and 0.5 hours comfort break.

Rest 2 days mostly combined (may be split too)

Location : Walking Distance from Ampang Park station

1 month classroom training (Mon – Fri, 9am – 6.30pm) Mandatory attendance

Hiring Process : CV Submission → Online Assessment → HR & HM Online Interview → Offer Process

Permanent Staff Benefits :

Basic is up to RM4,500 | RM3,200 - RM3,500 (Fresh Degree Holder)

RM350 Shift Allowance / up to RM900 if night shift (per month)

RM25 per day → Transport Allowance (start anytime before 7am / end after 12am)

Quarterly KPI Incentives (up to RM2,000) - attendance, ATH, etc.

RM300 Mandarin Allowance (For Bilingual-English+Mandarin speaker)

RM500 Bonus upon confirmation (One time off)

21 days Annual Leave

14 days Medical Leave

Medical & Insurance coverage (including Immediate Family)

Dental & Optical RM400 per annum

OT is claimable upon approval

Double Pay on Public Holiday

Performance Bonus and Salary Review in March

Create a job alert for this search

Customer Service • Novotel Kuala Lumpur City Centre, Kuala Lumpur, Malaysia

Related jobs

Promoted

Branch Manager

AFFIN GroupGenting Highlands, Pahang, Malaysia

Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Accountable for Branch Sales turnover, to improve the business profit...Show moreLast updated: 4 days ago

Promoted

Customer Service Executive

AppsHill Consulting Sdn BhdAra Damansara, Selangor, Malaysia

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. To exceed customers expectation in ter...Show moreLast updated: 1 day ago

Promoted

Bank Insurance Executive

Agensi Pekerjaan Talent Focus Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

Occasional Saturday for roadshows / events.Promote financial protection and savings solutions to walk-in and existing customers at bank branches. Provide consultation and tailor financial solutions ba...Show moreLast updated: 1 day ago

Sales Executive | KL Bank Branches | RM3000 - RM 5000 + Commission

J-Recruit Recruitment AgencyKuala Lumpur, Malaysia

Quick Apply

Basic salary between RM3,000 - RM5,000.Annual performance bonuses and incentive trips.Special rates on banking facilities. Able to choose your preferred bank branch.Promote and sell bancassurance pr...Show moreLast updated: 30+ days ago

Promoted

Customer Service Executive

Experian MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia

Customer Service Executive plays a critical role in providing an interface between customers and the client company.They are required to answer incoming calls from customers for various reasons lik...Show moreLast updated: 4 days ago

Promoted

Customer Care Executive- Bandar Sunway, Up to RM3400

Agensi Pekerjaan ASK Resources Sdn BhdPetaling Jaya, Selangor, Malaysia

Immediate Vacancies with Famous Telco Industry.High Pay, OT Claimable, and Many Allowances.Handle general enquiry & perform cross / up-sell. Language Allowance (If able to speak in Mandarin).Years Con...Show moreLast updated: 1 day ago

Promoted

Account Executive

ELITE TEAM LOGISTICS (M) SDN BHDKlang City, Selangor, Malaysia

Able to handle full set of accounts.Manage cash flow including daily monitoring of bank balance, planning and verifying payments. Handle accounting transaction entry, review bank recon, fixed asset ...Show moreLast updated: 4 days ago

Promoted

Premium Executive

Standard Chartered BankPetaling Jaya, Selangor, Malaysia

Area of interest : Retail Banking.As a Standard Chartered Premium Executive, you will be responsible for managing and developing relationships with clients who have the potential to upgrade to Prior...Show moreLast updated: 1 day ago

Promoted

Executive, Booking To Cash

AirAsiaSepang, Selangor, Malaysia

Ready to navigate the intricacies of bank transactions and financial data with finesse? Here's what your day will look like : . Preparing reconciliation for bank host by various MID.Support daily down...Show moreLast updated: 1 day ago

Promoted

Customer Service Executive | Fresh Grad | Cantonese Speaking

NTT DATA Asia PacificCyberjaya, Selangor, Malaysia

The Customer Service Executive is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, ...Show moreLast updated: 30+ days ago

Promoted

Customer Service Executive (March Intake)

Sperton Global ASSelangor, Selangor, Malaysia

Attending to inbound, live chats and emails.Respond to customers' general queries, complaints / feedbacks in a timely and accurate way. Manage customer complaints and feedbacks accordingly.We are look...Show moreLast updated: 30+ days ago

Promoted

Customer Service Executive

Agensi Pekerjaan Permit Pro Consultancy Sdn BhdKota Damansara, Selangor, Malaysia

Customer Service Executive (BM / Eng).Airlines Malaysia – Answering Inbound calls, Reply Emails.Basic Salary : RM 2500, Night Shift Allowance : Up to RM 200, KPI : Up to RM 300 (English and BM language)...Show moreLast updated: 1 day ago

Promoted

Customer Service Executive

MBSB Bank BerhadKota Damansara, Selangor, Malaysia

The Customer Service Executive (CSE) must deliver an excellent and engaging customer service through Inbound and Outbound Call Centre. This includes providing assistance to customers on general enqu...Show moreLast updated: 1 day ago

Promoted

Customer Service Executive

Arvion ServicesPetaling Jaya, Selangor, Malaysia

This is an exciting opportunity for Mandarin or Cantonese speakers to build a rewarding career in customer service.Handle inbound calls, chats, and emails related to customer inquiries, complaints,...Show moreLast updated: 1 day ago

Promoted

Customer Service Executive

Tiger GadgetPetaling Jaya, Selangor, Malaysia

Serves customers by providing product information and resolving product problems through WhatsApp and Instragram.Attracts potential customers by answering product questions and suggesting informati...Show moreLast updated: 1 day ago

Promoted

Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG

Polymorph RecruitmentSetia Alam, Selangor, Malaysia

Minimum SPM or related certificate.Proficient in English, Mandarin, and BM.Strong problem-solving, communication, and multitasking skills. Computer literate (MS Office, Email, CRM).Independent and a...Show moreLast updated: 30+ days ago

Promoted

Customer Service Executive

Bacteria Free Water Engineering (M) Sdn BhdSubang Jaya, Kuala Lumpur, Malaysia

To handle all inbound calls relates to Water Filter complaints.To perform outbound calls in order to do satisfaction check with customer. Follow up with customers to ensure their satisfaction and re...Show moreLast updated: 1 day ago

Promoted

Customer Service Executive

Private AdvertiserBukit Jalil, Kuala Lumpur, Malaysia

Customer Service Executive (Mandarin Preferred).Location : Bukit Jalil | Full-Time | Night Shift Allowance | WFH Option Available. You'll be on the front lines of our online platforms, delivering to...Show moreLast updated: 1 day ago

Customer Service Executive

SummitNext Technologies Sdn BhdKuala Lumpur, Malaysia

Quick Apply

BPO and Technology Solutions provider where innovation meets excellence.As we expand, were seeking talented individuals to join our. Respond to customer inquiries promptly via calls, emails, and oth...Show moreLast updated: 30+ days ago

Promoted

Customer Service Executive

Sunway Medical CentrePetaling Jaya, Selangor, Malaysia

Sunway Medical Centre Bandar Sunway is Hiring.Customer Service and Attend to Enquiries.Receive customers' & patients' enquiries (walk-in or via telephone) and provide clear & precise information wh...Show moreLast updated: 1 day ago