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Team Leader (Cafe / Delica) Aeon Taman Equine
AEON CO. (M) BHD.Sepang, Selangor, Malaysia30+ days ago
Job descriptionChecking on Daily updated request by quantity should be done before 12.00 noon (daily for 3 day in advance) Authorized store requisition on daily updated request by quantity after 1.00 pm until 3.00 pm at the same day (daily for 3 days in advance) Checking on balance stock for ordering purpose Checking and Updated the POP Weekly Selection Advertised Item J – Card Item Normal Item POP have corrected price, format & description Maximum 2 POPs are allowed to be attached to L‑stand No torn & dirty POP and show card Production Management Make sure the production level is enough Prepare all sushi assortment and ensure all is prepared before store opens Ensure staff / manpower is enough to prepare all the sushi assortment, to display and to clean the counter Make sure all is ready display with the right pricing or POP Monitoring stock level and need to prepare or top up based on stock level Ensure all the Concuss Counter operate and ready to serve customer before store open Non‑Merchandise Management The condition of chiller or show case are in good condition No unused fixtures or customer trolley Floor tiles is complete and in good condition Pillar / Wall is well maintained without any stain, cello tape or poster Price Alteration & PA Zero Make sure all the PA Zero item is done on daily basis Monitoring on price change (mark up and mark down) and make sure all the price card or POP should be done before store open Loading Bay and Receiving Checking process to the receiving merchandise, quantity delivery must match R / N and delivery info, and all merchandise should be collected from loading bay immediately Check the quality, freshness and quantity of merchandise before receiving No non‑quality, spoiled or not fresh merchandise should be accepted during the receiving process Facility, Hygiene and Cleanliness Maintenance Ensure all the lighting at selling floor is functioning, especially inside the fitting room Cleanliness & Hygiene Checking staff for the cleaning process has been designated in DWS Cleaning concern area includes : Promotion stock No rubbish, leftover string or cellophane tape Use proper cleaning tools No empty boxes or PA items in the sales area Promotion Plan Checking on execution of promotion plan before and after business operation Promotion set up per schedule and in manner organized POP Available? Enough Stock Volume? All the arrangement is following the layout? Ordering Ensure Group Leader already schedule the Maintain Weekly Plan and also Confirm Weekly Production by 11.00 pm every Thursday Checking on balance stock for ordering purpose Office Management Prepare the weekly sales information, sales promotion reviews and report of slow-moving items Other Task Checking all merchandise based on R / N and delivery info Checking incoming R / N for new delivery especially for promotion or advertised items Photocopy DI from MMD Time Table Scheduling Planning Monthly Department Duty Roster Checking Monthly Promoter Duty Roster Planning Manpower for Monthly Stock Take Key in HRMS BOSS .NET system monthly planning schedule and get approval from manager OKR Prepare the OKR base on the OKR given by Store Operation, HQ (1st half and 2nd half) Monitor the achievement progress of OKR results on monthly and submit it to Division Leader for checking and approval for 1st evaluation (1st half and 2nd half) Office Management All documents are filing properly and easy to find Document Involved : Monthly Merchandising Report, Monthly Sales Budget & Achievement, Monthly Review, Department Duty Roster, Promotion Plan, Planning Promotion Setup Plan (inclusive layout, brand, cashier, POP, cleaning schedule), Sales Plan and Countermeasure Meeting Attending department meeting with merchandiser Planning and conduct staff meeting Degree / Diploma in any field 3-5 years of working experience in retail operations management / related field MS Word MS Excel MS PowerPoint MS Team Fluent in English and Bahasa Malaysia Able to work on shift including Off Day, Rest Day or Public Holiday Bonus Medical Benefit Staff rebate Yearly increment
Job Responsibilities
The following responsibilities are listed by frequency.
Daily
- Staff Management (manpower schedule)
- Attend briefing with staff and promoters
- Checking staff attendance and attire
- Sharing yesterday sales achievement, today sales budget and up to date sales achievement
- Sharing information about customer voice and any arising issues
- Staff education — product knowledge for any highlight item / new arrival and promotion item
- Checking attendance
- Sharing information about customer voice or any arising issues
- List down all the briefing information inside the department communication book
- Paperwork
- Make DWS for today on notice board (before store opened)
- Prepare DWS for next day, checking on manpower schedule and submitted to manager / division leader in charge / proxy for the day before 6.00 p.m. to be verify
- Checking department cleaning, freshness and etc. based on the DWS (Master Schedule Locations) and remark in checking column
- Checking attendance of any amendment
- Sales Area Management
- Management of Sales Floor
- Keep cleanliness of your sales floor
- Maintain and improve so that existing floor will be materialized with the improvement of Merchandise Display, Decoration and POP
- Maintain good condition of lighting, fixtures and selling equipment
Ordering
POP & Price Card Availability
Merchandise Management
Backroom Management (Loss Management)
Weekly
Office & Monthly Duties
Monthly
Other Duties : The employee may be required to perform additional tasks, duties, or projects as assigned by the company, based on business needs or as deemed necessary by management.
Job Requirements
Education Qualification & Experiences
Computer Literacy Skills
Language Skills
Working Environment
Job Benefits
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Team Leader • Sepang, Selangor, Malaysia
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