Customer Service Executive

Job Responsibilities :

• Assist in daily sales operation and sales support documentation including invoices, delivery order, collection, etc.
• Handling orders via phone, email or mail, and ensuring they include the correct prices, discounts and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements and all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries and deliveries are handled efficiently.
• To monitor stock status and prepare purchase order for all stocks.
• Liaising with inside sales, purchaser and logistic team on the inventories and delivery status.
• Maintaining an efficient work environment while contributing to the overall success of the organization.
• Maintain a high level of cooperation and teamwork with outdoor sales staff.
• To coordinate with colleagues to enable smooth operation and instil team spirit to enhance productivity with minimum supervision.
• Any other duties assigned from time to time by the immediate superior / Management.

Job Requirements :