Service Manager Body

Key Responsibilities :

1. Achieve Workshop Targets

• Responsible for achieving targeted workshop productivity, efficiency, and labour sales through effective utilization of the 3-in-1 system as a management tool.
• Collaborate with service advisors to align customer needs with offerings to boost revenue per repair order and overall branch profitability.

2. Service Campaigns & Technical Reporting

3. Workshop Operations Management

4. Compliance & Standards

5. Marketing & Network Expansion

6. 3-in-1 System Utilization

7. Cross-Functional Coordination

8. Undertake Ad-Hoc Duties as Assigned

Qualifications for Manager (Body & Paint)

Diploma or Bachelor's Degree in Marketing / Mass Communication / Business Admin or equivalent.

Must be hands on, detail oriented and dedicated.

Independent and able to work under pressure and multitasking environment.

Good understanding of customer segmentation and demographics.

Ability to interact with all levels of people to address arising issues.

Fluent written and spoken in English & Bahasa Melayu.

Customer oriented with ability to interact with people effectively.

Dynamic interpersonal skills with ability to manage the team.

Responsible, meticulous and possess good working attitude.

10-  Strong interpersonal and communication skills.

11-  Has own initiative and able to work independently and under pressure.

12- Computer literacy with proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).